Skills in demand within the industry are broad, reflecting the wide range of sub-sectors and occupations within the other services industry.
Industry-specific skill demand
The most in-demand skills are office and productivity equipment and technology skills, as well as community and social work. Communication, initiative and leadership, and personal attributes (e.g. right attitude/mindset) are also important, with over 65 per cent of job advertisements within the industry mentioning one or more of these skills.
Most mentioned industry-specific skills in 2024 as a share of job advertisements
Industry-specific skill | Share of job ads |
|---|---|
Office and productivity | 12.1% |
Community and social work | 11.8% |
Regulation and legal | 10.5% |
Marketing strategy and | 10.2% |
Policy analysis, | 10.0% |
Recruitment | 9.5% |
Risk management | 7.4% |
Mental and behavioral | 6.9% |
Customer relationship | 5.6% |
Social studies | 5.3% |
Growing skills mentions within the industry
Skills increasingly being mentioned in job advertisements within the other services industry are beauty and body treatments and alterations, occupational health and safety, and process improvement and optimisation.
Note: these exclude industry-specific skills already identified as being in high demand.
Growing skills as a percentage point difference in job advertisement mentions 2019 to 2024
Industry-specific skill | Percentage of job ad mentions in 2019 | Percentage of job ad mentions in 2024 | Difference |
|---|---|---|---|
Beauty and body treatments and alterations | 0.5% | 12.9% | 12.4% |
Occupational health and safety | 0.0% | 8.7% | 8.7% |
Process improvement and optimisation | 1.0% | 9.4% | 8.4% |
Mechanical engineering | 4.5% | 12.6% | 8.1% |
General finance | 1.5% | 7.7% | 6.2% |
Business analysis | 1.0% | 6.8% | 5.8% |
Merchandising | 1.0% | 6.1% | 5.1% |
Home health care and assisted living | 0.0% | 4.5% | 4.5% |
Machinery | 1.0% | 5.5% | 4.5% |
Production and assembly | 0.0% | 3.5% | 3.5% |
Updated