5 Workforce projections

By 2028, 23,200 new workers are expected to enter the retail trade industry.

Workforce projections: 3-year and 10-year outlook

Workforce projections – industry

Time period

Employment growth

Retirements

New workers expected5

No.

Share

No.

Share

2025 to 2028

5,200

22%

18,100

78%

23,200

2025 to 2035

46,600

43%

62,000

57%

108,000

Workforce projections – Victoria

Time period

Employment growth

Retirements

New workers expected5

No.

Share

No.

Share

2025 to 2028

143,000

38%

230,000

62%

373,000

2025 to 2035

650,000

45%

804,000

55%

1,454,000

Note: Totals may not sum exactly due to rounding.

New workers expected⁵ by industry subdivision from 2025 to 2028

Industry subdivision

Number of workers

VET

Higher education

No post-school qualifications

Other store-based retailing

14,400

24%

28%

48%

Motor vehicle and motor
vehicle parts retailing

4,200

41%

18%

41%

Food retailing

3,100

21%

18%

61%

Non-store retailing and retail
commission-based buying and/or
selling

1,400

22%

51%

27%

Fuel retailing

160

21%

42%

37%

Occupations with high new workers expected⁵ with direct TAFE study pathways⁶ from 2025 to 2028

Occupation
(ANZSCO4)

New workers expected5

TAFE pathways into occupation6

Available under Free TAFE7

Sales assistants (general)

6,280

Certificate III in Retail

-

Retail managers

2,890

Certificate III in Retail

-

Certificate IV in Retail Management

-

Storepersons

1,550

No post-school qualification required

-

Checkout operators and office cashiers

1,190

No post-school qualification required

-

Motor vehicle and vehicle parts salespersons

670

Certificate III in Automotive Sales

-

Western metropolitan (within metropolitan Melbourne) and Barwon (within regional Victoria) are expecting the highest share of new workers

New workers expected⁵ for retail trade, by region⁸, from 2025 to 2028

New workers expected – industry

Employment growth
2025 to 2028

Retirements
2025 to 2028

New workers expected 2028

Share of total new workers expected

Industry

5,200

18,100

23,200

6%

New workers expected – Metropolitan Melbourne

Employment growth
2025 to 2028

Retirements
2025 to 2028

New workers expected 2028

Share of total new workers expected

Metropolitan Melbourne

5,600

14,200

19,800

85%

Western metropolitan

3,100

2,600

5,700

29%

Southern metropolitan

770

2,900

3,700

19%

Northern metropolitan

1,200

2,200

3,400

17%

Inner metropolitan

670

2,300

3,000

15%

Eastern metropolitan

260

2,500

2,800

14%

Inner south-east metropolitan

-280

1,700

1,400

7%

New workers expected – Regional Victoria

Employment growth
2025 to 2028

Retirements
2025 to 2028

New workers expected 2028

Share of total new workers expected

Regional Victoria

-490

3,900

3,400

15%

Barwon

270

960

1,200

36%

Gippsland

-50

640

590

17%

Loddon Campaspe

-60

560

500

15%

Central Highlands

0

460

450

13%

Ovens Murray

-40

340

300

9%

Goulburn

-120

290

180

5%

Great South Coast

-180

260

70

2%

Mallee

-200

250

50

1%

Wimmera Southern Mallee

-90

110

20

<1%

Note: Totals may not sum exactly due to rounding.

  • 85 per cent of new workers expected for the industry will be located within metropolitan Melbourne, with Western metropolitan and Southern metropolitan with the highest share of new workers
  • 15 per cent of new workers expected for the industry will be located within regional Victoria, with Barwon and Gippsland with the highest share of new workers.

Updated