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Appendix B – Records keeping example

Record keeping program

A screenshot of the First People State Relations Sprout Social account being used for record keeping of social media posts. Pictured is the post itself, the time of the post, a copy of the accompanying tile and a copy of public officers response to a community member. Sprout Social also records metadata information and a direct link to the platform the post was published on.
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Record keeping manual screenshot

Pictured is a screenshot of the original post and comments. The record will provide the following information for record keeping purposes; date it was sent or received; the name used by the person who posted the message and the response was sent to (no need to determine the sender’s actual identity); and the purpose of the message.
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As it is not provided in the screenshot, the following information will be required to be stored in a document:

  • time it was sent or received
  • the name of the public officer that sent the message, who authorised the social media message
  • The name of the social media application that the message was published on.

Updated

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