Template
Welcome to the official Facebook page of the (insert entity).
Read our community guidelines before posting – (insert link to guidelines).
Our vision is to (insert vision statement).
(Information on entity responsibility/ role in program area).
(Information on the purpose of the account).
This page is monitored by (insert entity name) Monday to Friday, 9 am - 5 pm AEST.
To get in contact for general enquiries or any feedback/ complaints contact us here (insert contact details). (Link to entity’s privacy information).
Example – Victoria Police
Victoria Police administers various social media platforms to engage with members of the community and provide important safety and public interest information.
DO NOT USE SOCIAL MEDIA TO REQUEST POLICE ASSISTANCE.
In an emergency, call Triple Zero (000).
Find your nearest police station - https://www.police.vic.gov.au/location
To report non-urgent crimes and incidents, call the Police Assistance Line on 131 444 or visit - www.police.vic.gov.au/palolr
We encourage members of the community to engage with us on all official social networks.
However, in order to ensure our page is a welcoming and safe place for all members of our community we ask that you:
- Be respectful of others and their opinions
- Do not harass, abuse or threaten other visitors to the page
- Do not post comments that are likely to offend others, particularly in reference to an individual’s race, age, gender, sexuality, political leaning, religion or disability
- Do not use obscene or offensive language
- Do not post defamatory comments
- Do not promote anything that may constitute spam, such as commercial interests, solicitations, advertisements or endorsements of any non-governmental agency.
To protect your personal privacy, do not include email addresses, phone numbers or home addresses in public posts or comments.
Any posts or comments that violate these terms will be deleted and you may even be banned from the page.
Comments on our page do not represent the opinions of Victoria Police.
For full terms: www.police.vic.gov.au/social-media-terms-use
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