9. Contact and other information

9.1 Contact the team

If you wish to contact the Department in relation to your application or for any other reason, please email spgpeopleandplaces@ecodev.vic.gov.au. If you have any queries relating to the Sick Pay Guarantee, please visit the website.

9.1.1 Complaints and feedback

Any complaints or feedback you have about this grant opportunity may be made in relation to:

  • the timeliness of the process,
  • communication provided by the Department,
  • adherence to the published Program guidelines.

Send your written feedback to the Department spgpeopleandplaces@ecodev.vic.gov.au.

9.2 Privacy statement

Any personal information provided for this Program will be collected and used by the Department for the purposes of assessing eligibility, Program administration, Program review and evaluation.

The Department completes a range of eligibility assessments that may include data matching to clarify the accuracy and quality of information supplied. This is part of our auditing and monitoring processes and for confirming eligibility across this Program.

In the assessment of an application for the Program, it may be necessary to share personal information with State and Commonwealth Government departments and agencies, as well as other external experts. If personal information about a third party is included in the application, the applicant must ensure the third party is aware of and consents to the contents of this privacy statement.

The Department collects demographic information for economic reporting purposes. No personal information is used in reporting; all reports are presented with aggregated data.

Any personal information about the applicant or a third party will be collected, held, managed, used, disclosed, or transferred in accordance with the provisions of the Privacy and Data Protection Act 2014 (Vic) and other applicable laws.

Enquiries about access or correction to your personal information, can be emailed to spgpeopleandplaces@ecodev.vic.gov.au.

Other concerns regarding the privacy of personal information, can be emailed to the Department’s Privacy Unit at privacy@ecodev.vic.gov.au. The Department’s privacy policy is also available by emailing the Department’s Privacy Unit.

9.3 Probity and decision-making

The Victorian Government makes every effort to ensure the grant application and assessment process is fair and undertaken in line with the published Program Guidelines.

Decisions in recommending and awarding grant funding under this Program are at the Department and Minister’s discretion. This includes not making any funding available or approving a lesser amount than that applied for.

These guidelines and application terms may be changed from time to time, as appropriate.

The Department may request the applicant provide further information should it be necessary to assess an application to the Program’s policy objectives.

Victorian Government staff work to the Code of Conduct for Victorian Public Service Employees (Section 61) of the Public Administration Act 2004 (Vic), including processes set out to avoid conflicts of interest. Staff are also expected to demonstrate the following Victorian public sector values:

  • responsiveness,
  • integrity,
  • impartiality,
  • accountability,
  • respect, and
  • leadership and human rights.

9.4 GST

If your organisation is registered for GST, and if your grant application is successful, you will be paid GST on top of the amount awarded.

If your organisation is not registered for GST, and if your grant application is successful, you will receive just the grant amount awarded. GST will not be added on top.

Additional GST requirements may need to be met if requested by the Department.