Recovery services, wellbeing and support

Find out more about the support, advice and counselling available as you and your family recover from storms, bushfires or floods.

We understand that disasters have a devastating impact on many lives. You don’t have to go through it alone.

There is support, counselling and advice available for you and your family.

Emergency Recovery Victoria support services

Victorians affected by storms, bushfires or floods, can call our hotline on 1800 560 760.

We can help connect you to the services you need during your recovery.

Financial support

Temporary accommodation and housing support

Mental health support

Crisis support and suicide prevention

If you or a loved one needs extra support, speak with your local doctor, a mental health professional, counsellor or psychologist. It can also be helpful to talk to someone who is independent but still understanding.

Phone Triple Zero 000 if you or someone you know is in immediate danger.

Family violence support

Family violence can happen to anyone.

Dial Triple Zero 000 if you are in immediate danger.

Consumer and business support

Disability support

Support for families