Flood Recovery Hotline
Call 1800 560 760 for help with:
- clean-up services
- finding a place to stay
- financial help
- mental health and wellbeing support.
Support is available for people and communities affected by the Victorian floods and Bogong landslip.
The Flood Recovery Hotline is open from 8:30 am to 5 pm, Monday to Friday and closed on weekends and public holidays.
Press 9 for an interpreter.
Returning home after a flood
If your home has been damaged, destroyed or is inaccessible for more than 7 days due to the Victorian floods, re-establishment assistance is available. Apply by calling the Flood Recovery Hotline on 1800 560 760 (press 9 for an interpreter).
- Protect yourself and your family from possible injury, illness or disease
- Red Cross guide on returning home and coping after a crisis
- Energy safety during floods
- Insurance Council of Australia guide on what to do when returning home from a flood
- Removing asbestos waste safely after a flood
- Advice from consumer affairs about damaged products and flood-affected rental properties
Financial help
Help for people and businesses affected by the October 2022 Victorian floods and Bogong landslip.
Clean-up program
Information on the clean-up program for the October 2022 Victorian floods.
Temporary accommodation during the October 2022 Victorian floods
Housing support is available to people affected by the October 2022 Victorian floods.
Mental health and wellbeing support
Find out more about the support, advice and counselling available for you and your family.
Translated information about the October 2022 Victorian floods
Victorian Floods translated information for people from culturally and linguistically diverse backgrounds and service providers. Information includes factsheets, audio files and videos.
Business support
Support for businesses
Business Victoria provides a range of grants, advice and resources to help businesses respond to and recover from the Victorian floods beginning in October 2022 and Bogong landslip.
Support for farmers
Agriculture Victoria provides a range of support for flood and landslip-affected farmers.
Donate
If you would like to support those affected by the Victorian floods, you can donate through the not-for-profit donation service GIVIT
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