Administrative and support services skills and workforce snapshot
Workforce overview
Victoria’s twelfth largest employing industry:
- 113,000 people employed
- 3.0% of the Victorian workforce.
Top employing jobs in the industry:
- Commercial cleaners
- Domestic cleaners.
Workforce profile
- Highly diverse and inclusive workforce with an even sex distribution
- Building, cleaning, pest control and other support services is the highest employing industry sub-sector
- Higher proportion of the workforce is culturally diverse
- 31 per cent hold VET qualifications, and an equal share hold higher‑education qualifications.
Projections
Victoria’s eleventh highest growing industry:
- 8,600 new workers expected by 2028
- The majority of new workers expected to enter this industry will be employed in cleaning and gardening service occupations.
Top growing jobs in the industry are:
- Commercial cleaners, +2,900 new workers by 2028
- Domestic cleaners, +2,100 new workers by 2028.
Regional outlook
Regions expecting the highest share of new workers:
- Melbourne: Inner metropolitan Melbourne and Western metropolitan Melbourne:
- Regional: Barwon.
Skills demand
Educational attainment varies across the industry’s top employing occupations:
- Retention rates amongst the industry’s top growing occupations lag behind those of other industries
Most in-demand industry specific skills:
- Regulation and legal compliance
- Office and productivity equipment and technology.
Skills supply
Popular vocational education and training courses:
- Certificate III in Landscape Construction
- Certificate II in Horticulture.
Popular university study areas:
- Business management
- Management and commerce.
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