Skills in demand within the industry are largely aligned with top growing occupations, with cleaning and janitorial services in growing demand.
Industry-specific skill demand
The most in-demand skills are regulation and legal compliance, and office productivity equipment, and technology. Communication, initiative and leadership, and personal attributes (e.g. right attitude/mindset) are also important, with over 65 per cent of job advertisements within the industry mentioning one or more of these skills.
Most mentioned industry-specific skills, 2024, as share of job ads
Industry-specific skill | Share of job ads |
|---|---|
Regulation and legal | 10.4% |
Office and productivity | 9.3% |
Administrative support | 8.9% |
Inventory and warehousing | 8.1% |
Occupational health and | 7.1% |
Health care procedure and | 6.9% |
General accounting | 6.8% |
Billing and invoicing | 5.9% |
Heavy equipment operation | 5.8% |
Basic technical knowledge | 5.7% |
Growing skills mentions within industry
Skills increasingly being mentioned in job advertisements within the administrative and support industry are cleaning and janitorial services, material handling, and metal fabrication.
Note: these exclude industry-specific skills already identified as being in high demand.
Growing skills, percentage point difference in job ad mentions 2019 to 2024
Industry-specific skill | Percentage of job ad mentions in 2019 | Percentage of job ad mentions in 2024 | Difference |
|---|---|---|---|
Cleaning and janitorial services | 1.8% | 11.9% | 10.1% |
Material handling | 1.2% | 9.4% | 8.2% |
Metal fabrication | 0.0% | 6.0% | 6.0% |
Groundskeeping and yard care | 1.5% | 6.7% | 5.2% |
Landscaping and horticulture | 2.2% | 5.8% | 3.6% |
Business analysis | 3.3% | 6.5% | 3.2% |
Waste management | 0.0% | 3.1% | 3.1% |
Communication | 1.2% | 3.2% | 2.0% |
Human resources software | 1.6% | 3.6% | 2.0% |
Insurance | 0.0% | 1.8% | 1.8% |
Updated