About the administrative and support services industry
About these reports
These reports provide a point in time, data-driven overview of the workforce and skills for each industry.
The report does not provide a complete view of workforce dynamics within the industry. Its purpose is to support ongoing efforts to address workforce and skilling demands and to identify opportunities within the administrative and support services industry.
Report coverage
This report focuses on the administrative and support services industry and the occupations relevant to the industry, categorised using the Australian Bureau of Statistics (ABS) classification of industries (ANZSIC) and occupations (ANZSCO).
Coverage in this report is limited to employment in the industry and sectors as defined by the ABS, noting some occupations are almost exclusively associated with an industry, such as surgeons in the health services sector, while others, such as accountants, are associated with many industries.
Furthermore, industry classifications rarely encompass the full nature of the work (and therefore skills) associated with a given industry. Therefore, ABS definitions of industries or sectors may not align with the definitions used by an industry association.
Key sectors of the industry
The administrative and support services industry provides business support functions including labour supply, facilities and travel arrangements.
The key sectors within the construction industry are:
- Employment services – includes recruitment, labour hire and executive search
- Building and property services – includes cleaning, pest control, gardening and security services
- Travel services – includes travel agencies, tour operators and ticketing services
- Other administrative services – includes call centres, document preparation, debt collection and packaging.
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