By 2028, 8,600 new workers are expected to enter the administrative and support services industry.
Workforce projections: 3-year and 10-year outlook
Workforce projections – industry
Time period | Employment growth | Retirements | New workers expected5 | ||
|---|---|---|---|---|---|
No. | Share | No. | Share | ||
2025 to 2028 | -1,500 | -17% | 10,100 | 117% | 8,600 |
2025 to 2035 | 5,600 | 14% | 33,600 | 86% | 39,100 |
Workforce projections – Victoria
Time period | Employment growth | Retirements | New workers expected5 | ||
|---|---|---|---|---|---|
No. | Share | No. | Share | ||
2025 to 2028 | 143,000 | 38% | 230,000 | 62% | 373,000 |
2025 to 2035 | 650,000 | 45% | 804,000 | 55% | 1,454,000 |
Note: Totals may not sum exactly due to rounding.
New workers expected⁵ (2025-28) by industry subdivision
Industry subdivision | Number of workers | VET | Higher education | No post-school qualifications |
|---|---|---|---|---|
Building cleaning, pest | 5,600 | 32% | 20% | 48% |
Administrative services | 3,100 | 29% | 44% | 27% |
Occupations with high new workers expected⁵ (2025-28), with direct TAFE study pathways⁶
Occupation | New workers expected5 | TAFE pathways into occupation6 | Available under Free TAFE7 |
|---|---|---|---|
Commercial cleaners | 2,900 | Certificate III in Cleaning Operations | - |
Domestic cleaners | 2,120 | Certificate III in Cleaning Operations | - |
Gardeners | 560 | Certificate III in Landscape Construction | - |
Certificate II in Horticulture | ✓ | ||
Certificate III in Parks and Gardens | - | ||
Garden and nursery labourers | 550 | Certificate II in Horticulture | ✓ |
Certificate II in Parks and Gardens | - | ||
Certificate III in Nursery Operations | - | ||
Other cleaners | 270 | Certificate III in Cleaning Operations | - |
Inner Metropolitan (within metropolitan Melbourne) and Barwon (within regional Victoria) are expecting the highest share of new workers
New workers expected⁵ for administrative and support services, by region⁸, 2025-2028
New workers expected – industry
| Employment growth | Retirements | New workers expected 2028 | Share of total new workers expected |
|---|---|---|---|---|
Industry | -1,500 | 10,100 | 8,600 | 2% |
New workers expected – Metropolitan Melbourne
| Employment growth | Retirements | New workers expected 2028 | Share of total new workers expected |
|---|---|---|---|---|
Metropolitan Melbourne | -1,410 | 8,100 | 6,700 | 77% |
Inner metropolitan | -530 | 2,300 | 1,700 | 26% |
Western metropolitan | 230 | 1,100 | 1,400 | 21% |
Northern metropolitan | -110 | 1,300 | 1,200 | 18% |
Southern metropolitan | -350 | 1,500 | 1,100 | 17% |
Eastern metropolitan | -390 | 1,300 | 910 | 14% |
Inner south-east metropolitan | -260 | 650 | 390 | 6% |
New workers expected – Regional Victoria
| Employment growth | Retirements | New workers expected 2028 | Share of total new workers expected |
|---|---|---|---|---|
Regional Victoria | -100 | 2,100 | 2,000 | 23% |
Barwon | 150 | 460 | 600 | 31% |
Gippsland | -20 | 340 | 320 | 16% |
Loddon Campaspe | 20 | 290 | 310 | 16% |
Central Highlands | 20 | 240 | 260 | 13% |
Ovens Murray | 0 | 200 | 200 | 10% |
Goulburn | -40 | 170 | 130 | 7% |
Great South Coast | -40 | 130 | 90 | 5% |
Mallee | -140 | 180 | 30 | 2% |
Wimmera Southern Mallee | -40 | 60 | 10 | 1% |
Note: Totals may not sum exactly due to rounding.
- 77 per cent of the new workers expected for the industry will be located within metropolitan Melbourne, with Inner metropolitan and Western metropolitan with the highest share of new workers
- 23 per cent of the new workers expected for the industry will be located within regional Victoria, with Barwon and Gippsland with the highest share of new workers.
Updated