Accommodation and food services skills and workforce snapshot
Workforce overview
Victoria’s seventh largest employing industry:
- 231,000 people employed
- 6.1% of the Victorian workforce.
Top employing jobs in the industry:
- Waiters
- Sales assistants (general).
Workforce profile
- A culturally diverse workforce, with nearly half aged under 25
- Over 90 per cent of the people employed in the industry work in the food and beverage services sub-sector
- Almost half of the workforce has completed a post-school qualification
- Many top employing occupations have a high proportion of part-time workers.
Projections
Victoria’s sixth highest growing industry:
- 21,200 new workers expected by 2028
- Growing at a rate of 1.3 per cent per year to 2028, higher than the state average
- Most new workers are projected to enter the food and beverage services sub-sector.
Top growing jobs in the industry are:
- Chefs, +3,500 new workers by 2028
- Waiters, +2,600 new workers by 2028.
Regional outlook
Regions expecting the highest share of new workers:
- Melbourne: Inner metropolitan Melbourne and Western metropolitan Melbourne
- Regional: Barwon and Loddon Campaspe.
Skills demand
The occupations in highest demand in the industry are largely VET aligned:
- Salaries are broadly similar across these roles, but retention levels vary.
Most in-demand industry specific skills:
- Customer service
- Food and beverage.
Skills supply
Popular vocational education and training courses:
- Certificate II in Cookery
- Certificate II in Hospitality.
Popular university study areas:
- Business management
- Management and commerce.
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