5 Workforce projections

The accommodation and food services industry is projected to have 21,200 new workers enter the workforce by 2028.

Workforce projections: 3-year and 10-year outlook

Workforce projections – industry

Time period

Employment growth

Retirements

New workers expected5

No.

Share

No.

Share

2025 to 2028

9,100

43%

12,100

57%

21,200

2025 to 2035

45,300

51%

42,800

49%

88,000

Workforce projections – Victoria

Time period

Employment growth

Retirements

New workers expected5

No.

Share

No.

Share

2025 to 2028

143,000

38%

230,000

62%

373,000

2025 to 2035

650,000

45%

804,000

55%

1,454,000

Note: Totals may not sum exactly due to rounding.

New workers expected⁵ (2025-28) by industry subdivision

Industry subdivision

Number of workers

VET

Higher education

No post-school qualifications

Food and beverage services

17,300

24%

17%

59%

Accommodation

3,900

33%

30%

37%

Occupations with high new workers expected⁵ (2025-28), with direct TAFE study pathways⁶

Occupation
(ANZSCO4)

New workers expected5

TAFE pathways into occupation6

Available under Free TAFE7

Chefs

3,540

Certificate III in Commercial Cookery

✓

Certificate IV in Kitchen Management

✓

Certificate III in Catering

-

Waiters

2,560

Certificate III in Hospitality

✓

Certificate II in Hospitality

-

Certificate IV in Hospitality

-

Bar attendants and baristas

1,790

Certificate III in Hospitality

✓

Certificate II in Hospitality

-

Certificate IV in Hospitality

-

Cafe and restaurant managers

1,410

Certificate IV in Hospitality

-

Diploma of Hospitality Management

✓

Hotel and motel managers

880

Higher education qualification required

-

Inner Metropolitan (within metropolitan Melbourne) and Barwon (within regional Victoria) are expecting the highest share of new workers

New workers expected⁵ for accommodation and food services, by region⁸, 2025-2028

New workers expected – industry

Employment growth
2025 to 2028

Retirements
2025 to 2028

New workers expected 2028

Share of total new workers expected

Industry

9,100

12,100

21,200

6%

New workers expected – Metropolitan Melbourne

Employment growth
2025 - 2028

Retirements
2025 - 2028

New workers expected 2028

Share of total new workers expected

Metropolitan Melbourne

7,500

8,900

16,400

77%

Inner metropolitan

2,300

2,200

4,500

27%

Western metropolitan

1,900

1,300

3,200

20%

Northern metropolitan

1,400

1,400

2,800

17%

Southern metropolitan

870

1,600

2,400

15%

Eastern metropolitan

620

1,400

2,000

12%

Inner south-east metropolitan

430

1,100

1,500

9%

New workers expected – Regional Victoria

Employment growth
2025 - 2028

Retirements
2025 - 2028

New workers expected 2028

Share of total new workers expected

Regional Victoria

1,600

3,200

4,800

23%

Barwon

600

720

1,300

28%

Gippsland

250

540

790

17%

Loddon Campaspe

260

450

700

15%

Central Highlands

250

400

650

14%

Ovens Murray

200

360

570

12%

Goulburn

110

240

350

7%

Great South Coast

-30

230

200

4%

Mallee

-40

180

140

3%

Wimmera Southern Mallee

-20

90

70

2%

Note: Totals may not sum exactly due to rounding.

  • 77 per cent of the new workers expected for the industry will be located within metropolitan Melbourne, with Inner metropolitan and Western metropolitan with the highest share of new workers.
  • 23 per cent of the new workers expected for the industry will be located within regional Victoria, with Barwon and Gippsland with the highest share of new workers.

Updated