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Writing guidelines and style manual

Best practice guidelines for creating digital content on vic.gov.au.

Structuring your page content

How to structure the content on your page using headings, short paragraphs, lists and clear calls to action.

Writing plain language

All content on vic.gov.au should be written in plain language, aiming for a reading level of grade 8.

Web content publishing checklists

Ensure your content is user-focussed and accessible by reviewing our quality checklist.

Spelling and punctuation quick guide

This page contains common errors and questions of spelling and punctuation. It provides guidance for content editors on vic.gov.au

Citations and references

We use the author–date system for most of our content.

Frequently asked questions (FAQ)

Understand why FAQ are not usually effective when meeting user needs.

Reviewed 25 July 2022

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