Get Single Digital Presence support

If you have questions about using the Single Digital Presence platform, we are here to help. Follow the steps below to get the support you need.

CMS guides and help articles

Find resources to publish content on by searching our Help Centre.

Search for help articles, tutorials and documentation related to the Single Digital Presence platform, in our help centre.

Developing new content or seeking advice

If you are considering developing new content or revising existing content, your departmental digital team is your point of contact. Reach out to them to discover resources and tools that are available to you.

Outsource content development to industry partners

Just like you would outsource a PDF to a designer, you can outsource digital content to industry partners who have access to This allows you to focus on other tasks while industry partners develop content for you.

Request technical support

If you experience a website bug, your website is non-responsive, or if any other website elements are not working as they should, request help from SDP technical support.

Emergency support outside of publishing hours

If you need to approve content outside of publishing hours, emergency support is available 24/7. This is for urgent situations only and someone will be available to help you as soon as possible.