To report a concern or allegation under the Reportable Conduct Scheme go directly to the secure webform.
Find out what is considered to be reportable conduct under the Reportable Conduct Scheme.
Please note: If you have concerns about the immediate safety of any person, please call 000.
Who should you report to?
Organisations covered by the Child Safe Standards are legally required to have policies, procedures and practices in place to comply with the Child Safe Standards.
If you are concerned that an organisation may not be complying with the Child Safe Standards, you can tell the SSR:
- by phone: 1300 310 778
- by email: childsafeorgs@ssr.vic.gov.au
Some organisations may be regulated for the Child Safe Standards by another agency. We may refer your concerns to them, or you can also contact them directly.
Find out which of the five co-regulators of the Child Safe Standards is your regulator. If you are unsure about how to report your concerns, or who to report to, you are welcome to contact us – there is no wrong door at the SSR.
Other reporting
You can call 131 444 to report some non-urgent crime and events to Victoria Police, more information can be found here: Police Assistance Line and online reporting
To report concerns about a child who may be in need of protection from harm, abuse or neglect, contact Child Protection
There are some laws that require mandatory reporting of some child safety concerns in Victoria. These include:
- mandatory reporting to child protection for certain categories of people
- any adult who forms a reasonable belief that a sexual offence has been committed by an adult against a child under 16 must report that information to Victoria Police
- those in a position of authority who become aware that an adult associated with their organisation (such as a worker or volunteer) poses a risk of sexual abuse to a child who is under the care, authority or supervision of the organisation, must take all reasonable steps to remove or reduce the risk. This could include reporting to authorities.
More information on these can be found in the information sheet Other reporting obligations.
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