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General enquiries and feedback

By phone

Call 136 186 from anywhere in Australia, Monday to Friday, 8 am to 6 pm. Costs may vary - mobiles and public telephones may incur additional costs.

If you are deaf or have a hearing impairment or speech impairment, contact us through the National Relay Service on 133 677 or visit Link

If you need assistance, please contact Translating and Interpreting Service (TIS) for help with translating and interpreting. Contact TIS National on 131 450 (within Australia) or visit Link

By form

Complete a request via the DELWP enquiry formExternal Link .

Regional/rural Victoria

Support previously provided to the waste and recycling sector via the former Waste and Resource Recovery Groups continues as Recycling Victoria, via existing contacts and phone numbers.

Other contacts for waste and recycling information

Policies and processes for working with us

Recycling Victoria is a business unit within the Department of Environment, Land, Water and Planning. To see policies and processes for working with us Accounts payableExternal Link .

Reviewed 28 July 2022

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