General enquiries and feedback
Call 136 186 from anywhere in Australia, Monday to Friday, 8 am to 6 pm. Costs may vary - mobiles and public telephones may incur additional costs.
If you are deaf or have a hearing impairment or speech impairment, contact us through the National Relay Service on 133 677 or visit
If you need assistance, please contact Translating and Interpreting Service (TIS) for help with translating and interpreting. Contact TIS National on 131 450 (within Australia) or visit
Complete a request via the DELWP enquiry .
Support previously provided to the waste and recycling sector via the former Waste and Resource Recovery Groups continues as Recycling Victoria, via existing contacts and phone numbers.
Other contacts for waste and recycling information
- Recycling and reducing Sustainability Victoria
- Preventing harm from waste to human health and the EPA
- Recycling Victoria: a new
Policies and processes for working with us
Recycling Victoria is a business unit within the Department of Environment, Land, Water and Planning. To see policies and processes for working with us Accounts .
Reviewed 28 July 2022