Fuel supply

How Victorians can help

We know many people are worried about fuel prices and availability. Simple steps can help make sure fuel stays available for everyone.

Plan ahead

• Buy only what you usually need, so no one has to go without.
• Fill up before you head out, especially if you rely on fuel for work, school or travel.

Check prices before you go

• Use Servo Saver in the Service Victoria app to check fuel prices near you.
• You can see where fuel is cheapest and plan when to fill up.

Be kind at the servo

• Service station staff are doing their best during a busy and stressful time.
• Please treat service station workers with patience and respect, just as you would expect at your own workplace.

Be safe when handling and storing fuel

If you need to handle, transport, or store fuel, it is important that you do so safely. Unsafe handling, transport or storage can create serious safety risks.

Visit safe handling and storage of fuel for more information.

Support that is in place

Temporary fuel excise reduction

Australian Government has announced it will halve the fuel excise on petrol and diesel for 3 months, from Wednesday 1 April to 30 June.

This is expected to reduce fuel price by around 32 cents per litre.

Other Victorian support

• Free public transport between 31 March and 30 April, including Melbourne and regional trains, trams, buses and coach services. Find more information at the Transport Victoria website.
• Fuel price rules apply across Victoria. Service stations publish a daily maximum fuel price in advance, which can only stay the same or go down during the day.
• Servo Saver in the Service Victoria app shows fuel prices at Victorian service stations to help people compare prices and plan ahead.

Support for heavy vehicle operators

The Australian Government has announced the Heavy Vehicle Road User Charge will be reduced to zero between 1 April and 30 June.

They have also deferred the next scheduled increase in the Heavy Vehicle Road User Charge by 6 months.

Other national support

• Released 20% of domestic fuel reserves to support supply, with priority given to regional areas experiencing shortages.
• Strengthened ACCC monitoring and compliance arrangements to support transparency and oversight of fuel pricing.
• Temporary adjusted fuel quality settings to allow more domestically produced fuel to be sold locally and increase diesel imports.

What governments are doing

National Fuel Security Plan

The Australian Government has announced that National Cabinet has agreed to the National Fuel Security Plan, which sets out how the Commonwealth, states and territories will work together to respond to fuel supply issues.

The plan is designed to keep communities and businesses informed, and to provide early visibility of any further fuel security measures that may be needed

Victorian Government response

Under the current Level 2 arrangements, the Victorian Government has taken the following steps:

• Planning and preparedness: Using real-time data from industry and the community to understand impacts and prepare for potential fuel shortages.
• Working with industry: A state Fuel Security and Supply Chain Planning taskforce has been established to oversee and coordinate the government’s response and planning in relation to fuel supply, distribution and cost.
• Monitoring fuel supply: Fuel availability is being closely monitored using live data from the Services Victoria Servo Saver app, allowing early identification of outages and quicker responses.
• Cost of living support: Free public transport has been announced for April to help families and workers manage rising petrol prices and access lower-cost travel options.
• National coordination: working actively to coordinate a consistent response to fuel disruptions, supporting supply chain continuity, prioritising fuel for critical services and regional communities, and helping manage price and availability pressures for Victorians.
• Keeping people informed: Up-to-date fuel supply information is available on vic.gov.au, alongside a new campaign encouraging Victorians to use the Servo Saver app to find cheaper fuel and avoid paying more than necessary.
• Fair pricing and compliance: Consumer Affairs Victoria inspectors are visiting service stations to ensure fuel prices are reported accurately.
• Engaging fuel companies: The government has written to fuel companies to seek cooperation in sharing fuel supply information. Following legislation passed on April 2, Victoria also has strengthened powers to require key fuel supply and distribution information where needed, helping government target interventions, improve transparency, and support resilience across metropolitan and regional supply chains.

For updates and practical guidance, continue to check this page. If conditions change, additional advice will be provided.