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Welfare worker

Welfare workers are an important part of student support services in schools. They help individual students and families, as well as helping build a positive school culture.  

Find out what a welfare worker does and the related Vocational Education and Training (VET) courses and pathways you can take to secure a job. 

What is a welfare worker?

Welfare workers support people with emotional, social and financial difficulties. You may help individuals, families or groups.  

You could be a welfare worker in a school, or in the broader community.  

In an education context, welfare workers help students with a range of issues. These could include:  

  • bullying and other social issues  
  • family issues
  • mental health issues
  • truancy and disengagement from school
  • drug use.  

Welfare workers may also work across the school community to improve student wellbeing and build a positive culture. 

Find out more about welfare workers(opens in a new window) and these related jobs on the Victorian Skills Gateway(opens in a new window)

Search for related VET courses on the Victorian Skills Gateway(opens in a new window):

You may be eligible for government funding to help pay for your course.

Average salary

The average weekly earnings for a welfare worker in Australia is $1,163.

Source: Your Career(opens in a new window) 

Note this salary is current as of April 2024 and is indicative only. A range of salaries apply to different roles across the industry.

Job demand in Victoria

Below is the number of welfare support worker jobs in Victoria. Figures show the number of workers in 2023 and the new workers expected to enter the workforce by 2026.

‘New workers expected’ accounts for workers adding new jobs to the economy and replacing retirees over the next 3 years. These forecasts are estimates only. There will be additional jobs available as people move between jobs and industries.

RegionWorkers 2023Workforce growth 2023-2026New workers needed by 2026
Melbourne – inner metropolitan3,1542.6%408
Melbourne – inner south-east metropolitan1,4863.1%216
Melbourne – southern metropolitan2,5433.5%409
Melbourne – northern metropolitan2,2723.6%369
Melbourne – eastern metropolitan2,3992.9%337
Melbourne – western metropolitan1,7303.6%281
Ballarat and surrounds (Central Highlands)5753.6%94
Bendigo, Echuca and surrounds (Loddon Campaspe)7743.2%115
Geelong, Colac and surrounds (Barwon)1,3154.3%246
Horsham and surrounds (Wimmera Southern Mallee)1651.5%16
Mildura, Swan Hill and surrounds (Mallee)2712.1%31
Shepparton, Seymour and surrounds (Goulburn)4823.9%83
Wangaratta, Wodonga and surrounds (Ovens Murray)4653.3%72
Warrnambool, Hamilton and surrounds (Great South Coast)2922.2%34

Source: Victorian Skills Authority employment forecast dashboard

Resources to plan your next steps

Visit our education and training services industry profile to find out about:

Also visit our working with children and young people industry profile

Explore growing industries in your region