Reporting past harm or abuse as an adult

Information sheet 17

All children have the right to be safe.

All children and young people have the right to be safe when they are in the care of organisations, but we know that this does not always happen.

In recent years, we have learnt a lot more about the extent and impacts of abuse against children and young people in organisations. The Victorian Government now has laws that require organisations who have children in their care to prevent child abuse and to respond seriously if an allegation of child abuse is raised. These laws establish, among other things, the Reportable Conduct Scheme (the Scheme) which aims to improve the way organisations respond to allegations of child abuse or neglect.

The Scheme does not cover every set of circumstances or all types of complaints. You can contact the Social Services Regulator with any questions you have about the Scheme and whether it applies in your situation.

This information sheet is for adults who may wish to make a notification about an allegation of abuse, neglect or child-related misconduct that they experienced as a child within an organisational context.

Note: This information sheet contains content that may be distressing. Details of some organisations that you can contact for support are provided below.

What is the Reportable Conduct Scheme?

The Scheme started in 2017 and requires certain organisations to keep children safe by:

  • having systems in place to prevent children from being abused
  • having clear and fair processes for responding to and investigating any complaints of abuse that relate to the behaviour of workers and volunteers in an organisation
  • notifying the SSR about any complaints they receive so the SSR can monitor the way the organisation responds to and investigates the complaint.

You can see what types of organisations are covered by the Scheme on the Who the Reportable Conduct Scheme applies to page.

The Scheme also makes sure that important information about risks to children is shared when it is necessary to prevent harm in the future.

Further information is available in Information sheet 1: About the Reportable Conduct Scheme.

What is ‘reportable conduct’?

Not every type of harm to children is included in the Scheme. Behaviours (known as ‘reportable conduct’) that are included in the Scheme are:

  • sexual offences*
  • sexual misconduct*
  • physical violence*
  • any behaviour that causes significant emotional or psychological harm to a child
  • significant neglect of a child.

*Sexual offences, sexual misconduct and physical violence are considered reportable conduct if they are committed against, with or in the presence of a child. This means that you may have been directly involved as the alleged victim or indirectly involved, for example as a witness.

Further information is available in Information sheet 2: What is reportable conduct?

How do I report my allegation?

You can report your allegation directly to the organisation involved. The head of the organisation has three business days to notify the SSR that an allegation has been made. It is a criminal offence for the head of an organisation to not do this.

If you would prefer not to report the allegation with the organisation directly, you can notify the SSR by filling out the online Reportable Conduct notification form, or by calling or writing to the SSR. Our contact details are at the end of this information sheet.

If you believe the behaviour that happened to you may be a crime, you should also make a report to Victoria Police.

The SSR will also notify Victoria Police if the alleged behaviour may be criminal.

What is the Social Services Regulator?

The Social Services Regulator is an independent statutory authority that safeguards the rights of children and young people as well as people who use social services in Victoria. We have a range of roles and functions; these include administering the Child Safe Standards, the Reportable Conduct Scheme and the Working with Children Check.

Where to get help

For further information about the Reportable Conduct Scheme, the Child Safe Standards, to talk through issues of concern or to make a notification:

Telephone us on: 1300 310 778

Email us at: contact@ssr.vic.gov.au

Visit the SSR’s website: www.ssr.vic.gov.au.

If you need an interpreter, please call the Translating and Interpreting Service on 13 14 50 and ask them to contact the Social Services Regulator on 1300 310 778.

National Relay Service (NRS)

If you are d/Deaf, hard of hearing, or have a speech/communication difficulty, please contact us by:

step 1 - contacting the NRS through your preferred NRS call channel detailed on NRS call numbers and links.

step 2 - provide the NRS with the Social Services Regulator’s number 1300 310 778.

For more information visit the About the National Relay Service page.

For help in an emergency call police on 000.

Support services

Lifeline: 13 11 14

1800 Respect on 1800 737 732

Blue Knot Foundation on 1300 657 380 (9am-5pm AEST Monday-Sunday)

Beyond Blue on 1300 224 636.

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