Contact us

Contact information for SDA residents.

We support residents and their networks at every stage. We are here to help whether you are looking for an SDA home, living in one or moving out.

Send an online enquiry

Home seekers

Use this form to register your interest in finding your SDA home. We are here to help you at every stage of the process.

Looking for your SDA home enquiry form

General enquiry for SDA residents

Use this form if you have any questions about your SDA home and the services you receive.

SDA residents general enquiry form

Repairs and maintenance

Use this form if you need something fixed in your SDA home. For urgent and critical repairs call 1300 292 512 (24/7).

Request a repair to your SDA home form

SIL providers

Use this form if you are a SIL provider and have any questions about our services.

SIL providers general enquiry form

Call us

General enquiries: 1300 161 485

Maintenance and repairs (24/7): 1300 292 512

Write to us

Department of Families, Fairness and Housing
Specialist Disability Accommodation
GPO Box 1774
Melbourne VIC 3001

Make a complaint or give feedback

You have the right to complain if you feel unsafe or are not happy with any part of your residency. 

This includes: 

  • your room
  • the property
  • your provider
  • any services you receive as part of your residency. 

We value your feedback as it gives us the opportunity to look at the way we do things and improve our services. 

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