2021 Employer Satisfaction Survey

Improving outcomes for Victorian employers of apprentices and trainees.

Previous survey results

2021 Employer Satisfaction Survey highlights

The Employer Satisfaction Survey invites Victorian employers of apprentices and trainees across all regions and industries to share their views of the training provided by specific registered training organisations (RTOs).

The survey asks employers about their satisfaction with training delivery and RTO communication, and whether training improved the skills of their apprentices and trainees.

The survey results are used to improve the quality of vocational education and training (VET) in Victoria and to help Victorian employers have the right people with the right skills.

In 2021, the survey invited approximately 26,000 Victorian employers to participate and achieved a strong response rate of 37.4%.

How employers viewed the training experience of their apprentices and trainees in 2021 is summarised below.

Employer satisfaction with training

  • 75%were satisfied with their RTO's training
  • 73%would recommend their RTO

73% of employers said government support and incentives helped them retain or take on one or more apprentices or trainees.

Employer satisfaction by training type

  • 74%Employers of apprentices were satisfied
  • 82%Employers of trainees were satisfied

Employer satisfaction by industry

The proportion of employers who were satisfied with the level of training given to their apprentices and trainees, broken down by industry.

  • 86%Retail trade
  • 83%Accommodation and food services
  • 79%Health care and social assistance
  • 78%Agriculture, forestry and fishing, and mining
  • 77%Manufacturing
  • 73%Construction