Important information
How to lodge a reimbursement claim
Submission of a reimbursement claim is now done via the Employer portal.
New employer security measures
The Authority is introducing employer multi-factor authentication to better protect your information.
Registered employers will shortly receive an email outlining the authentication steps when logging into the portal.
The new authentication system will commence in late October.
Processing delays
The Authority is currently experiencing a high volume of reimbursement requests from employers.
There may be some delay in reviewing and responding to your reimbursement request.
We thank you for your patience.
Paying long service leave under the Long Service Leave Act 2018 (Vic)
Employers may apply to the Authority for a reimbursement of a long service leave payment made directly to a Worker under the Long Service Leave Act 2018 (Vic).
This can be done by logging in to the Employer portal and filling in the online Employer Reimbursement form under the ‘I Want To’ section.
The hours the Authority will reimburse will be capped at the total hours reported in the Quarterly Returns submitted.
Reimbursements will not include superannuation, payroll tax or other HR on costs.
Existing long service entitlements
The Portable Long Service Benefits Scheme operates in addition to other existing long service leave entitlements. This means that under the Long Service Leave Act 2018 (Vic) or a fair work instrument, workers may be entitled to long service leave paid by their employer.
Once they have accrued 7 years’ service under the Portable Long Service Benefits Scheme, workers who also have entitlements under the Long Service Leave Act or a fair work instrument, can choose to have their entitlement paid by their employer or the Authority. If they choose to be paid by their employer, the employer can then seek reimbursement from the Authority.
Up until the point that a worker has accrued seven years’ service under the Portable Long Service Benefits Scheme, they can take long service leave under the Long Service Leave Act or a fair work instrument if they have enough service recorded with their employer. In this case, the employer would pay the entitlement and seek reimbursement from the Authority.
Claiming reimbursement
Workers must be registered with the Authority and their details (including recorded service) must be up to date.
Employers can make a claim using the online Employer Reimbursement Form.
Employers will need to upload supporting documentation in PDF, including:
- final payslip showing hourly rate and unused LSL hours paid on termination (if applicable)
- payslips or payroll report showing hourly rate and the total of LSL hours to support current claim (non-termination claims)
- bank verification document showing the organisation’s account name, BSB and account details (i.e. copy of deposit slip or bank statement header)
If long service leave is taken over a period of time and paid at different pay rates, employers must submit separate claims for each block of leave taken.
Reimbursement claims will not be paid unless the quarterly return has been lodged and levy paid for the period in which the accrued long service leave was taken by the worker.
Further information
If you have any further questions about the Employer Reimbursement process, please contact the Authority on 1800 517 158(opens in a new window) or email claims@plsa.vic.gov.au(opens in a new window)
Updated