Missing entitlements

Ensure the work you have performed has been recorded correctly by your employer.

It is important to check your work history in the Worker portal to ensure the work you have performed has been recorded correctly by your employer.

If you are missing work hours, you may miss out on portable long service leave entitlements.

Your employer is responsible for reporting your work hours to the Authority each financial quarter. If you believe your working hours are not up to date, you should ask your employer to add those missing work hours for you.

Your employer can update the hours you have worked in the quarterly return submitted via the Employer portal.

If you believe your employer has not included some entitlements, download and complete the Missing Service Claim form below, then email the completed form to the Authority.

Missing Service Claim Form
PDF 152.88 KB
(opens in a new window)

If an employer has not contributed to the Scheme for you, visit the Report an Employer page to complete the online form then email any supporting documents to the Authority.

You can contact us by calling 1800 517 158 or emailing enquiries@plsa.vic.gov.au.

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