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Information for employers

A step-by-step guide for employers, explaining how to submit quarterly returns via the online portal.

The Portable Long Service Benefits Scheme allows workers in community services, contract cleaning and security to take their long service entitlement with them if they change jobs but stay in the industry.

How portable long service works

From 1 July 2019, businesses with workers in community services, contract cleaning and security must register with the Portable Long Service Authority, which administers the scheme.

New businesses must register within 3 months of establishment.

Registered employers submit quarterly returns through the employer portal.

When a quarterly return is lodged, an invoice will be issued to the business to pay the employer levy. The levy must be paid within 14 days.

Who are employers for the Portable Long Service Benefits Scheme?

Community services employers are non-profit entities employing workers to perform community service work, or for-profit entities that employ workers to perform community service work for people with a disability.

Contract cleaning employers engage one or more workers to perform cleaning work for other people.

Security employers engage one or more workers to perform security activities for which they are licensed or registered under the Private Security Act 2004.

Employers do not need to register if they are:

  • local, state of federal government bodies
  • an entity that has a governing board appointed by a state or federal Act
  • another statutory body

For more information about who and what is covered by the scheme, you can visit the relevant industry page for community services, contract cleaning or security.

Employer obligations

1. Register

If you’re an employer in the community services, contract cleaning or security industries in Victoria, with workers engaged to perform work in these industries, you’re required to register with the Portable Long Service Authority.

Registration is completed online.

Please note: Registration is compulsory, and penalties may be imposed for any employer failing to register. Employers must register within 3 months becoming an employer in the industry.

Register your business

2. Submit quarterly returns

It’s a legislative requirement that employers give the Portable Long Service Authority details about their workers’ service each quarter.

This is done by completing and submitting quarterly returns through the employer portal.

These returns include information about:

  • the time worked and ordinary wages received by eligible workers during the period
  • any long service leave taken by workers during the period
  • details of eligible workers terminated during the period

Learn more about quarterly returns

3. Pay your levy

Employers are required to pay a levy each quarter that’s based on the time worked and ordinary wages paid to their workers, as reported in the quarterly return.

4. Keep records

The Portable Long Service Authority recommends that employers keep records of their compliance with their obligations, including:

  • worker details such as name and date of birth and when they began service with the employer
  • the nature of the work performed by workers
  • time worked and ordinary wages received by each worker
  • long service benefits provided to the worker under this legislation, the Long Service Leave Act 2019, or a fair work instrument
  • any other long service benefits paid or given to the worker
  • the date a worker stops service with the employer

5. Keep your contact details up-to-date

Make sure you notify the Portable Long Service Authority if you change your address or other contact details. This can be done through the employer portal or by calling us on 1800 517 158.

Registering workers

Employers are required to register their eligible workers for the scheme through their quarterly return. Each quarter, you must ensure that you have included any new workers on your quarterly return. 

Paying the levy

Levy payments are payable within 14 days and can be paid by BPay and EFT.

The levy is currently:

  • 1.65% of workers’ ordinary wages for community services
  • 1.80% of workers’ ordinary wages for contract cleaning
  • 1.80% of workers’ ordinary wages for security

Employer reimbursement

Employers may apply to the Authority for a reimbursement of long service leave payment made directly to a Worker under the Long Service Leave Act 2018 (Vic) or a fair work instrument.

Learn more about Employer reimbursement

Frequently asked questions

Reviewed 19 March 2020

Contact us

Portable long service enquiries

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