Employer information - portable long service

Find out how to register your business and workers, submit quarterly returns and pay the levy.

How to register your business

From 1 July 2019, businesses with workers in:

  • community services
  • contract cleaning
  • security

Must register with the Portable Long Service Authority.

This registration must be completed between 1 July and 30 September 2019 for established businesses.

New businesses must register within 3 months of establishment.

Businesses will be required to provide the following information as part of the registration process:

  • business name
  • business address
  • Name and contact details of a primary contact
  • ABN or ACN (if applicable)
  • The type of work your business does
  • the date you started employing workers in the industry in Victoria

Businesses may be contacted by phone by the Authority to confirm information provided in the registration application.

Businesses will receive information about their registration application via email and a 'welcome pack' containing a letter advising of the outcome of their application. By mail you will receive a certificate of registration and industry information.

Registration of workers will be completed as part of the quarterly return. The first quarterly return needs to be submitted in October 2019.

There is no cost to register with the portable long service authority, however businesses may be required to pay a levy as part of their quarterly return every 3 months.

Register your business

Assistance with registration

If you require assistance with your registration, please contact the Authority on 1800 517 158 or e-mail

Lodging your quarterly return

Each quarter, commencing in October, and then every January, April, July and October, registered businesses are required to lodge a quarterly return to the Portable Long Service Authority. This can be done via the online portal which you will be able to access here soon.

The quarterly return will include information about:

  • all workers who have worked for the business during that quarter
  • the days they have worked
  • the ordinary pay they received during the quarter
  • any long service leave they have taken under another arrangement
  • details of any worker terminated during the quarter

The first quarterly return, to be submitted in October 2019, will require businesses to register all workers for the first time.  For business joining the scheme at a later date, they will register workers as part of their first quarterly return.

How to pay the employer levy 

When a quarterly return is lodged, an invoice will be issued to the business to pay the levy.

The levy can be paid via the portal (available here soon) by BPay and must be made within 14 days.

The levy was determined by the Governing Board on 9 May 2019 as follows:

  • 1.65% for community services
  • 1.80% for contract cleaning
  • 1.80% for security

The Portable Long Service Benefits Authority, responsible for the administration and operation of the Scheme will liaise with employers to ensure they understand their obligations under the Long Service Benefits Portability Act 2018 and how the levy will be applied. 

If you are unable to meet the due date for a return, please contact the Authority before the due date to request an extension of time. If your extension of time is approved you will be advised of your new confirmed due date.

Records each business needs to keep

Businesses need to keep the following records:

  • the worker's name and date of birth
  • the nature of the work performed by the worker
  • the worker's ordinary pay for each quarter
  • the number of days or part days worked by the worker in each quarter
  • the date when the worker began service with the employer
  • long service benefits given to the worker under this Act, another Act, a corresponding law or a fair work instrument, including - long service leave granted to, or taken by, the worker payments for, or in lieu of, long service leave made to the worker
  • any other long service benefits paid or given to the worker
  • if the worker stops service with the employer - the date the worker stops service

Employer contributions when a worker moves interstate

Employer levy payments remain with the Authority. The worker may have left a company, but they might continue working in the industry. So they continue to be eligible for the portable long service scheme.

Arrangements made with the state or territory the worker is moving to is possible.

National companies with workers in Victoria

National businesses with employees who don't live in Victoria but perform work in Victoria still need to register.

Employer contributions when a worker is absent

If a worker leaves the industry for more than 4 years, they will lose access to their accrued benefits.

Employer contributions when a worker becomes self-employed

If a worker becomes self employed, they can join the scheme as a contract worker and start making their own contributions.

When they become eligible, they can make a claim.

Who pays for the Scheme?

The operating costs for the scheme are currently paid for by the Victorian government and in the future the Authority and Scheme will be self funding. The levy paid by employers and invested by the Authority will fund the ongoing operation of the Scheme.

Reviewed 05 July 2019

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