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Introduce performance measures for service providers that reflect objectives of safety and prevention

Recommendation:
225
Status:
In progress

Who is leading the change

  • Department of Premier and Cabinet

The Victorian Government require departments and agencies to introduce measures of contractual performance by service providers that more accurately reflect the objectives of ensuring victims’ safety, preventing family violence and supporting those affected by it, and keeping perpetrators accountable.

  • Government is reviewing current contractual performance measures for service providers to ensure existing and new performance measures accurately address:

    • victim survivor safety
    • preventing family violence and supporting those affected by it
    • keeping perpetrators accountable

    Additionally, the Family Violence Outcomes Framework (the Outcomes Framework) was released as part of Ending Family Violence: Victoria's Plan for Change (10 Year Plan). The Outcomes Framework focuses on victim survivor safety, preventing family violence and supporting those affected by it and keeping perpetrators accountable.

  • Government’s review of current contractual performance measures for service providers is currently underway.

    The government is also planning to implement the Outcomes Framework across all family violence and related services, which will help articulate what success looks like across the system as well as guide the introduction of consistent contractual performance measures that support the collective effort to end family violence. Measures are currently being developed for the Outcomes Framework.

  • Forecast implementation date: 31 December 2020.

Reviewed 17 May 2020

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