Changes to bus stops

Who decides to change or remove a bus stop

The Department of Transport and Planning decides if a bus stop should be removed or relocated. We work closely with local councils and bus operators when making these decisions.

More information about new bus stops.

Why bus stops are removed

We’re improving the bus network by making it simpler, journey times more reliable and bus routes more direct. Part of this work is removing or combining bus stops where it makes sense.

Bus stops are usually removed where there is another stop nearby.

Some reasons for changes include:

bus stops being too close together
road safety concerns
improving traffic flow for people walking, riding and driving
low numbers of people using a stop.

How removing stops helps bus passengers

Taking away surplus stops helps buses run on time.

This means passengers can:

enjoy a quicker trip
connect more easily to other services like trains
rely on their bus arriving when expected.

Future bus timetables will reflect these changes, with better wait and travel times.

What we consider when removing a stop

We carefully consider several factors before removing a bus stop, including:

how far stops are spaced
how safe and accessible each stop is
how convenient it is for passengers
the placement of the bus stop in connection with key destinations
the type of bus route using the stop

Removing a bus stop during construction

If you’re a property or landowner who needs a bus stop permanently or temporarily removed during construction, you must contact the Department of Transport and Planning.

Under the Road Management Act 2024, it is against the law to modify, change, remove, relocate and/or damage public transport infrastructure without the appropriate authorisation.

Only the Department of Transport and Planning and/or an authorised representative of the department can move, change or remove bus stop infrastructure.

What is involved in moving a bus stop for construction

Moving a bus stop requires following established processes to avoid infringements and incurring costs to remediate a site. It often involves:

consulting with bus operators, road and other government authorities and nearby residents
surveying the site
preparing civil engineering plans
ensuring compliance with Disability Standards for Accessible Public Transport (DSAPT)
organising a work crew and traffic management

It is best to talk to us early in your project planning. We can explain your responsibilities, what needs to be done, and other obligations. Further information can be obtained by contacting us.