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Department of Education and Training - Contacts and Services Directory (Victoria Online)

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Department of Education and Training

The Department of Education and Training offers learning and development support, services and resources for all Victorians, from birth through to adulthood.

Phone03 9637 2000
Alternate Phone1800 809 834
Organisation Chart
Postal Address
GPO Box 4367

East Melbourne
Hours of AccessInformation officers are available on weekdays from 9:00am to midday and 1:00pm to 4:30pm. Call 1800 809 834 and follow the prompts
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Organisational Units
Category Title Main Phone Description
Other BodiesAdult Migrant English Service13 26 37Adult Migrant English Service (AMES) is a statutory authority under the Education and Training Reform Act 2006. It specialises in providing settlement, training and employment assistance to refugees and newly arrived migrants.
Other BodiesCentre for Adult Education03 9652 0611The Centre for Adult Education (CAE) is a statutory authority under the Education and Training Reform Act 2006. It specialises in assisting adults to complete their secondary education and begin or change their employment pathways.
Other BodiesChildren's Services Coordination BoardThe Children's Services Coordination Board brings together key decision makers in government departments to ensure the coordination of activities affecting children.
Other BodiesDisciplinary Appeals Boards03 9651 0290The Disciplinary Appeals Boards hear and determine appeals in relation to decisions made by the Secretary about officers or employees in the teaching service.
Central OfficesEarly Childhood and School Education Group03 9637 2000The Early Childhood and School Education Group (ECSEG) focuses on the learning, development and wellbeing of children and young people from birth to 18 years. Its role is to design an early learning and development system which delivers improved outcomes for all children, young people and their families, without exception.

The Group shapes a seamless and streamlined service system which is accountable, coherent and responsive to the needs of children, young people, families and the community. We focus on delivering high quality education and support in government and non-government schools, maternal and child health, kindergarten and playgroup programs, Early Childhood Intervention Services, Aboriginal services, integrated children’s services, school nursing, as well as the licensing and monitoring of over 4,000 children's services.
Central OfficesHigher Education and Skills Group03 9637 2000The Higher Education and Skills Group facilitates participation and achievement in senior secondary and tertiary education and training by supporting partnerships between providers, employers and the community and advising on public funding and regulation. It manages the Government-funded training market, public provider governance and accountability, and the apprenticeship system.
Other BodiesIndependent Office for School Dispute Resolution1300 017 593The Independent Office for School Dispute Resolution works alongside parents​​, students and Victorian government schools to resolve issues through an independent, simple and fair process.
Central OfficesInfrastructure and Finance Services Group03 9637 2000The Infrastructure and Finance Services Group develops and implements finance and infrastructure policies, procedures and strategy. The Group provides direct services to the Department's central office, regional offices and government schools.
Other BodiesMerit Protection Boards03 9032 1701The Merit Protection Boards (MPB) provide an independent mechanism to hear appeals and grievances for employees of the Department and associated education statutory authorities.
Central OfficesPeople and Executive Services Group03 9637 2000The People and Executive Services Group focuses on people services, stakeholder engagement, legal and ministerial support, probity, audit and risk. The Group provides direct services to the Department's central office, regional offices and to government schools.
Central OfficesPolicy Reform Group03 9637 2000
Central OfficesRegional Services Group03 9637 2000The Regional Services Group provides an interface between regions and the Department's central office. The Group supports regional partnerships, regional early childhood services, schools and other education providers to deliver high quality services and outcomes.
Central OfficesStrategy and Performance Group03 9637 2000The Strategy and Performance Group develops and provides advice on cross-portfolio strategy on emerging issues and government priorities. The Group also manages intergovernmental and external relations, and captures business analytics to monitor the Department's performance and inform decision making.
Other BodiesVictorian Children's Council03 9637 2000The Victorian Children's Council is an important source of advice to government on all matters relating to children aged 0-18 years in Victoria.
Other BodiesVictorian Curriculum and Assessment Authority03 9032 1700The Victorian Curriculum and Assessment Authority (VCAA) is an independent statutory body directly responsible to the Victorian Minister for Education, serving both government and non-government schools.

The mission of the VCAA is to provide high quality curriculum, assessment and reporting that promotes individual lifelong learning.

The VCAA provides curriculum and assessment programs for all students in Victoria.
Other BodiesVictorian Institute of Teaching03 8601 5800The Victorian Institute of Teaching is an independent statutory authority for the regulation and promotion of the teaching profession in Victoria.
Other BodiesVictorian Registration and Qualifications Authority03 9637 2806The Victorian Registration and Qualifications Authority (VRQA) is responsible for the regulation of education and training providers and qualifications in Victoria for schools, home schooling, Vocational Education and Training and Overseas Secondary Student Exchange Organisations . The VRQA is also responsible for the regulation of apprenticeships and traineeships in Victoria.
Other BodiesVictorian School Building Authority1800 896 950The Victorian Government is delivering hundreds of upgrades, brand new schools and early childhood centres across the State through the Victorian School Building Authority.
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Office Locations
Category Title Main Phone Description
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Category Title Name Main Phone
MinistersMinister for Early Childhood EducationThe Hon. Jenny Mikakos MLC03 9096 0301
MinistersMinister for EducationThe Hon. James Merlino MP03 9651 1222
MinistersMinister for Families and ChildrenThe Hon. Jenny Mikakos MLC03 9096 0301
MinistersMinister for Training and SkillsThe Hon. Gayle Tierney MLC03 9637 3196
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Staff Members
Category Title Name Main Phone
Key StaffSecretaryGill Callister03 9637 2000
Key StaffExecutive Director - Organisational ReformAlex Kamenev03 9637 2000
Key StaffFreedom of Information - Principal OfficerGill Callister03 9637 2000
Key StaffFreedom of Information - Authorised Officer03 9637 2670
Parliamentary SecretariesParliamentary Secretary for EducationMs Judith Graley MP03 9704 6055
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