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Engaging Families: Building and Sustaining Helpful Relationships With Parents

A 3-hour workshop designed to help professionals engage with parents and families who may find services difficult to access.

Program details

  • Priority area: Access and inclusion
  • Primary audience: Educators
  • Delivery mode: Group training, online, face-to-face
  • Strength of evidence: Level 6 – Supported by expert opinion
  • AEDC sub-domains: Not applicable
  • Item cost: Moderate ($200–$2,000 per person/item)

Program description

Strong relationships with families help to promote positive parent-child relationships and early learning environments and experiences for children. This 3-hour workshop is designed to equip professionals with the confidence and tools necessary to engage with parents who may find services difficult to access.

The Engaging Families workshops explore the concept of parent/carer engagement from the perspective of families who are service-resistant, distrustful of professionals, or view early years services as ‘hard to access’. Learning objectives for the 3-hour workshop are to increase understanding of ‘engagement’ as a term that requires a uniform definition, and ‘engagement’ as a culture of practice. The 3-hour workshop is available online or face-to-face.

There is also a full-day face-to-face workshop that covers the learning objectives from the 3-hour workshop and includes explorations of family ecology, worker and service characteristics that support parent engagement, and strategies to promote engagement within and across services.

Detailed costs

2025

Half-day (3 hour) workshop

  • 3-hours online - $255 incl GST
  • 3-hours face to face - $275 incl GST
  • 3-hour workshop for an organisation – online $3,825 incl GST
  • 3-hour workshop for an organisation – face to face $4,125 incl GST plus travel time and travel expenses

Full-day workshop

  • 1-day workshop for an organisation face to face $6,960 incl GST plus travel time and travel

2026

Half-day (3 hour) workshop

  • 3-hours online - $268 incl GST
  • 3-hours face to face - $288 incl GST
  • 3-hour workshop for an organisation – online $4,020 incl GST
  • 3-hour workshop for an organisation – face to face $4,320 incl GST plus travel time and travel expenses.

Full-day workshop

  • 1-day workshop for an organisation face to face $7,300 incl GST plus travel time and travel

Further details

A quote will be provided on application. Contact provider for information about potential travel and accommodation costs.

Please note: costs are based on standard weekday pricing. Weekend and out of hours sessions are negotiated at additional costs.

This workshop is also available for single registrants through the Centre for Community Child Health's training calendar.

Implementation considerations

Target population: educators.

Program/practice descriptions and details: workshops aim to help practitioners identify barriers and employ strategies for parent engagement within and across services. All of CCCH training is participatory and highly interactive. Participants attending online workshops are asked to have cameras turned on throughout the sessions with a preference for one participant per screen.

Program adaptability: facilitators can modify the workshop content to meet the needs of participants and communities. All workshops are available in regional and rural locations. There will be some instances where face-to-face delivery is not possible. Face -to-face delivery will be negotiated on a case-by-case basis.

Factors to consider: services may wish to partner with others and pool funding to meet minimum numbers and increase cost-efficiency. In particular, services in rural and regional settings are encouraged to pool funding and choose a suite of workshops.

Staffing: services should consider the cost of backfill in determining the cost of accessing this resource.

Supervision/coaching: experience has shown the importance of supervision and mentoring support, through a reflective practice approach, for training participants. Provider offers this to small groups and individuals (over the phone).

Implementation model: the approach acknowledges the experience and expertise of participants. Facilitators conduct sessions in a participatory style and ask participants to reflect on the implications of their learning for practice.

Tools and systems: for the online workshops participants will require access to a device (computer or tablet) with microphone and camera functionality to participate fully in this workshop. Ideally participants should be on their own device and not sharing screens with other participants.

For face-to-face delivery workshops, the contracting organisation is responsible for the venue and catering. The venue must be able to accommodate participants in a safe environment, allowing for current restrictions around social distancing.

VEYLDF alignment

Item uses these practice principles

  • Reflective practice
  • Partnerships with families
  • Respectful relationships and responsive engagement
  • Partnerships with professionals

Item responds to these sub-outcomes

Not applicable.

Updated