Packages assist victim survivors to access a range of flexible, tailored and practical supports such as counselling, wellbeing, education, employment, financial counselling, transport, housing stability, financial security, and other practical or material needs.
Funding available through packages also supports access to a range of safety and security measures under the Personal Safety Initiative (such as CCTV, personal devices and property modifications), which assist victim survivors to remain safely in their own homes and communities or to relocate safely to a new property.
Flexible support packages are provided by 22 community services organisations (CSOs) across Victoria including:
- one CSO in each of the 17 Department of Health and Human Services (DHHS) local areas
- one Aboriginal-specific CSO in each of the 4 DHHS Operational Divisions
- statewide cohort-specific service coverage provided by 4 CSOs
Family Safety Victoria is developing an online portal to streamline the application, assessment, approval, and acquittal of flexible support packages, which will support agencies to more effectively and efficiently administer the FSP program. Implementation of the online portal will commence in 2019-20, with statewide use anticipated from 2020-21.