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Fiskville Redress Scheme

Acknowledging harm

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About the scheme

The Victorian Government established the Fiskville Redress Scheme (the scheme) to acknowledge past harm and support people impacted by activities at the former Country Fire Authority (CFA) Training College site (Fiskville site).

The scheme offers a range of options including a one-off financial payment, and access to counselling support services.

Scheme staff are available to guide you through the application process and discuss any information that may be required.

The scheme is administered by the Department of Justice and Community Safety and is independent of the CFA.

Your privacy will always be protected in line with the Privacy and Data Protection Act 2014 (Vic)

Apply to the scheme

The scheme is providing support to people who had prolonged exposure to toxic substances at the Fiskville site between 1971 and 2015.

It is available to people who worked and trained at the site, long term site residents, people who lived at properties neighbouring the site (up to a 7 km radius), and people who attended or worked at the Fiskville State School.

Your application should include information about your personal connection to the Fiskville site, and the nature and duration of your exposure to toxic substances.

There are 3 ways to apply to the scheme. You can:

  • complete your application online
  • download the application form
  • contact us to have a paper form sent to you.

Complete your application online

Please create an account (for first time users) on the online portal.

Access your account (returning users)

You only need to create an account once. Once you have created an account, click 'access' your account to access your application.

Download the form

As an alternative to the online portal, you can download the application form below:

Fiskville Redress Scheme - Application Form
PDF 237.99 KB
(opens in a new window)

If you wish to choose a nominee

You can nominate a trusted person to act on your behalf and help you with your application to the scheme. Download the nominee form below:

Fiskville Redress Scheme - Nominee Form
PDF 213.04 KB
(opens in a new window)

You can submit your nominee form through your account in the online portal or return your completed form or forms by email to, fiskville.info@justice.vic.gov.au

Submit a paper application

If you would prefer a paper application form, our support team can post one to you. Please call the scheme on 1300 315 198 to request this.

Please send the completed form to:

Fiskville Redress Scheme
Department of Justice and Community Safety
PO Box 18217
Collins Street East VIC 8003

Or email to fiskville.info@justice.vic.gov.au

Applications on behalf of a minor

The scheme accepts applications related to a child or young person aged under 18 years (the minor), who has been affected by the Fiskville site.

A parent or guardian is required to act on behalf of the minor during the application process. Note the scheme only pays financial redress to a participant who has turned 18 years of age or their nominated parent or guardian.

The scheme has updated its processes around applications related to minors to include:

  • a dedicated application form designed around the experiences and needs of minors
  • a tailored nominee form designed for the parent or guardian acting on behalf of the minor.

These process changes do not impact or alter the eligibility criteria for minor applications.

Note that any application related to a minor that has previously been submitted does not require any further application or nominee forms.

The following application form must be completed by the minor’s parent or guardian:

Fiskville Redress Scheme Minor Application Form
PDF 258.5 KB
(opens in a new window)

In addition, the parent or guardian must complete the following nominee form:

Fiskville Redress Scheme Minor Nominee Form
PDF 169.34 KB
(opens in a new window)

If you would like to request that a paper application form is posted to you, please call the scheme on 1300 315 198.

Note that you cannot complete an application related to a minor via the online portal.

Please email completed application forms related to minors to fiskville.info@justice.vic.gov.au or send via mail them to the following address:

Fiskville Redress Scheme
Department of Justice and Community Safety
PO Box 18217
Collins Street East VIC 8003

Please call the scheme on 1300 315 198 if you have any questions about applying to the scheme on behalf of a minor.

Application on behalf of a deceased person

If you are making an application to the scheme on behalf of a deceased person, you can do so through the online portal. Alternatively, you can download the form here:

Fiskvillle Redress Scheme - Application on behalf of a deceased person - form
PDF 330.43 KB
(opens in a new window)

Please call the scheme on 1300 315 198 if you have any questions about applying to the scheme on behalf of a deceased person.

Your next steps

Once you have submitted your application, we will send you an email confirming your application has been registered with the scheme.

Scheme staff will be in contact with you and provide information about your next steps. Our staff will guide you through the application process and discuss any supporting information that may be required for your application.

We appreciate your patience and will do our best to respond to your application as soon as possible. However, please note that every application is assessed on a case-by-case basis, relevant supporting information is gathered, there may be a need to consult you about further details, and all of these matters are complex.

As a result, this process can take some time, but we will seek to keep you updated throughout on the progress of your application.

Assessment of your application

The scheme is committed to making consistent, impartial, and fair assessments of every application.

Your application will be assessed based on your individual circumstances and connection to the Fiskville site while it was operational. It is important that you provide enough information in your application so that an assessment can be made.

All assessments and decisions are independent of the CFA. All decisions related to redress outcomes will be made by the scheme.

Internal review and complaints

You can request a review of the outcome of your application by submitting an internal review form. To be sent a copy of this form, please contact the scheme by calling 1300 315 198 or emailing fiskville.info@justice.vic.gov.au.

If you wish to make a complaint about your experience, you can contact the scheme, the Department of Justice and Community Safety Victoria, or the Victorian Ombudsman.

Crisis support

If you find any part of this process distressing and require emergency assistance please immediately contact Triple Zero emergency services (police, fire and ambulance) on 000.

If you need crisis support now, you can contact the following organisations at any time. They offer services such as phone and online counselling.

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