As noted in previous reports and consistent with the Victorian Government’s Outcome Reform approach(opens in a new window), a mature outcomes approach will move the fire services beyond measuring activities and outputs, and towards tracking impact. However, embedding an outcomes approach to measure progress and impact is a long-term program of work. Agencies are making progress towards embedding their outcomes approaches and both demonstrate a commitment to continuous improvement.

The developing maturity of both agencies’ outcomes approaches constrains FSIM’s ability to make a clear overview of impact and progress for the community. As the agencies’ outcomes assessment methodology, data identification, collection, analysis and understanding matures, FSIM’s own reporting will also evolve to provide a clear and consistent story of impact and progress.

FSIM recognises the commitment of both agencies to outcomes assessment and thanks them for their continued cooperation and contributions to this report.

Finally, while outside the FSIM’s Q3 reporting period, May 4, 2022 was International Firefighters Day. This day was a chance to recognise and honour the sacrifices that firefighters make to ensure that their communities and environment are as safe as possible, whether through countless hours volunteered, or working directly in the industry. In all cases, firefighting risks the ultimate sacrifice of a firefighter’s life, and for their service and commitment, we are grateful.