We developed the Action Plan by engaging extensively with a wide range of stakeholders both within and external to DTP.
We leveraged the priorities of people with disability captured through the Strategic Framework co-design process to shape initial discussions on where to target our efforts. This included extensive engagement with:
- People with disability, including people with low vision or blindness, people who are deaf or hard of hearing, people with reduced mobility, people with cognitive disability, people with complex communication needs, people with non-visible disabilities
- People with disability who have intersectional experiences, such as First Peoples, and/or people who are culturally and racially marginalised
- Members of various disability advisory committees
- Carers, and
- Older Victorians.
Chief Accessibility Advocate and ATAC
DTP’s Chief Accessibility Advocate and ATAC were involved in each stage of developing this Action Plan.
They reviewed and provided feedback on draft actions, identified areas of uplift, and ensured that consultation with people with disability is embedded across the breadth of work represented in actions.
Their work was critical to finalise this Action Plan and will form an important part of implementing and evaluating its success.
Our operators, transport, planning and accessibility partners
We met with our major public transport operators, including:
- V/Line,
- Metro Trains Melbourne,
- Yarra Trams, and Kinetic,
as well as transport, planning and accessibility partners, including:
- Travellers Aid,
- Public Transport Ombudsman,
- Safe Transport Victoria,
- Municipal Association of Victoria, and
- Major infrastructure delivery authorities.
Through the major public transport operators, we also briefed their accessibility reference groups ahead of the Plan’s public release.
This engagement has ensured that the Action Plan complements existing and emerging work on accessibility by DTP partners, including the following major public transport operator action plans:
- V/Line Accessibility Action Plan 2025-2028(opens in a new window)
- Metro Trains Melbourne Accessibility Action Plan 2025-27 (opens in a new window)
- Yarra Trams Accessibility Action Plan 2024-2027(opens in a new window)
- Kinetic Accessibility Action Plan 2024-2026(opens in a new window)
Ongoing
We will continue to work with people with disability, our Chief Accessibility Advocate, ATAC, public transport operator accessibility reference groups and external accessibility stakeholders to implement actions in this Plan.
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