Thriving places and connected communities
The Department of Transport and Planning (DTP) brings together key transport, planning, land, precinct, and policy functions to create thriving places and connected communities for all Victorians.
Together with our portfolio agencies, we are responsible for planning, building, operating, and maintaining Victoria’s transport, planning and land services for use by all.
While Victoria recognises the rights of all people to access all forms of transport, planning and land services and has invested heavily in new and upgraded rolling stock, infrastructure, systems and services, accessibility gaps remain.
Key barriers include the age of existing rolling stock, infrastructure and systems, the size of the network, and the high cost of upgrades or replacements.
A coordinated approach
Ensuring there is a consistent and coordinated approach when considering and prioritising accessibility improvements when undertaking transport, service and infrastructure planning is critical.
By using the Strategic Framework to inform this Action Plan, DTP demonstrates a commitment to considering accessibility from the start, when planning, designing and delivering assets, services and policies.
Designed for everyone
The Action Plan identifies opportunities to improve accessibility so that people with accessibility needs are confident, respected and understood, and that our systems and infrastructure are comfortable, easy to use, and designed for everyone.
These priorities were identified in consultation with people with disability as part of the development the Strategic Framework.
By improving accessibility across our assets, journeys, systems and services, organisation culture and public behaviour, and information and innovation, we will acquit our action plan obligations under disability legislation.
Accessible content
The Action Plan is available in a variety of formats in addition to this publication, including:
- Summary document in word (access through the right-hand sidebar at the top of this page)
- Easy Read document in PDF and Word (access through the right-hand sidebar at the top of this page)
- Easy Read in HTML(opens in a new window)
- Auslan video(opens in a new window)
- Braille Master: please email transport.accessibility@ptv.vic.gov.au to organise a copy.
Acknowledgement
We proudly acknowledge the First Peoples of Victoria.
Our language
The Victorian Government has committed to working with people with disability to understand community preferences and good practice in the language used to describe disability.
Messages
Messages from the Minister for Public and Active Transport, DTP Secretary, ATAC Chair, and DTP Chief Accessibility Advocate.
Policy context for access and inclusion
This Action Plan is guided by International, Commonwealth and State laws and policies.
Transport Accessibility Strategic Framework
The Strategic Framework has been used as a guide to shape this Action Plan.
About this Action Plan
DTP brings together key transport, planning, land, precinct, and policy functions to create thriving places and connected communities for all Victorians.
Who we spoke to
We developed the Action Plan by engaging extensively with a wide range of stakeholders both within and external to DTP.
Actions in this Plan
This Action Plan contains 60 actions for DTP to ensure that we deliver accessible and safe integrated transport, planning, housing, building and land use outcomes.
Implementing the Action Plan
We are creating change for people with disability to enable equitable and dignified access to public transport, planning, housing, building and land delivery areas across Victoria.
Outcomes from the Accessible Public Transport in Victoria Action Plan 2020-2024
The former DoT’s Accessible Public Transport in Victoria Action Plan 2020 – 2024 set out opportunities to improve accessibility and the whole-of-journey experience across the public transport network.
Updated