Provide additional funding to assist the Support and Safety Hubs

In progress

Who is leading the change

  • Family Safety Victoria

The Victorian Government, in establishing the Support and Safety Hubs, provide additional funding to allow for:

  • co-design of the hubs with local providers
  • appropriate infrastructure, including technology
  • establishment of integrated intake teams with expertise in family violence, family and children’s services, and perpetrator assessment
  • appointment of an advanced family violence practitioner to provide practice leadership and secondary consultation
  • capacity to activate an after-hours face-to-face crisis response where required
  • provision of secondary consultation by other specialist organisations, including Aboriginal community controlled organisations, to the intake team
  • The 2017/18 State Budget provided significant investment to establish and implement Support and Safety Hubs (now known as The Orange Door Network) across all 17 Department of Health and Human Services (DHHS) areas and to establish Family Safety Victoria.

    This funding includes resources for infrastructure to establish physical premises in each area, for specialist capability in the form of multi-disciplinary teams, and additional specialist workers including Advanced Family Violence Practice Leaders, Integrated Practice Leaders, and Aboriginal Practice Leaders that are embedded in each area. A client record management system (or CRM system) is part of the infrastructure and technology developed to support the successful implementation of The Orange Door Network. This system is progressively rolled out as The Orange Door Network is established in each area.

    In recognition of the need to continue to build the capacity of the specialist service system, the 2017/18 State Budget also included funding for specialist services, including expanding the capacity to provide after-hours face-to-face crisis response where required.

    The phased establishment of The Orange Door Network allows practice development and lessons learned to inform the further rollout of The Orange Door Network across the state.

    The Victorian Government is committed to ensuring all Victorians have access to The Orange Door Network by the end of 2022.

    Family Safety Victoria is setting out the plan to deliver a foundational level of service in all DHHS areas by the end of 2022, and the iterative approach to developing the service model to full concept.

  • In the 2016/17 State Budget, $5 million was provided for initial design, preparatory work and planning around the infrastructure, systems, financial requirements and human capital required to make The Orange Door Network operational.

    In the 2017/18 State Budget $15 million per annum was provided to establish Family Safety Victoria from 1 July 2017 to ensure a continued and dedicated focus on the delivery of the Government’s family violence reform commitments.

    Family Safety Victoria leads policy development and delivers key reforms including establishing The Orange Door Network across Victoria.

    The 2017/18 State Budget provided $448.1 million over 4 years to establish The Orange Door Network in 17 DHHS areas. The Orange Door Network commenced service delivery in Barwon, Bayside Peninsula, Inner Gippsland, Mallee and North Eastern

    Melbourne in 2018.  The Orange Door Network commenced in the Central Highlands and Loddon areas in 2020.

    Area based governance arrangements including Hub Leadership Groups were established in each of these areas to support the implementation and continue to provide oversight of The Orange Door Network operations.

    Each area has Integrated Practice Leader, Advanced Family Violence Practice Leader and Aboriginal Practice Leader positions in place to provide specialist expertise and practice leadership to the teams and support development of integrated practice within The Orange Door Network.

    The Orange Door Network is supported by expanded after-hours crisis responses, including face-to-face responses, (recommendation 12) which are in place in all DHHS areas.

    Establishment work is well underway in the Goulburn area which is scheduled to commence operations in early 2021 and implementation activity has commenced in a further six areas – Inner East Melbourne, Ovens Murray, Southern Melbourne, Outer Gippsland, Wimmera South West and Hume Moreland. The Orange Door Network in Brimbank Melton, Western Melbourne and Outer Eastern Melbourne will commence services in 2022.

  • Forecast implementation date: 30 June 2022.

Reviewed 06 January 2021

Was this page helpful?