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Policy checklist

Use this checklist to determine what actions your team needs to take to address the requirements of the policy.

  • Have you read the Use social media guide?
  • Have you read the Social media branding – digital guide?
  • Are you aware of the requirements of the Public Administration Act and the Public Administration (Public Sector Communication) Regulations?
  • Have you read your organisation’s specific social media guidance?
  • Do your accounts have a social media strategy?
  • Does your team have a risks or issues management guide?
  • Does your team conduct an annual audit of your account?
  • Does your team have a record keeping procedure?
  • Do your accounts have community guidelines publicly available on your account?
  • Do your accounts have a moderation guide available for moderators to reference?
  • Do your accounts have a publicly available complaint handling policy?
  • Does your team have contingencies for moderation staffing levels?
  • Has your team done enough due diligence to ensure they are aware of any policy or guidelines that prohibit certain social media platforms or tools

Updated