Application process
To apply for registration as a community housing agency in Victoria, follow the steps below:
1. Assess your entity’s eligibility
Confirm that your entity meets the general eligibility criteria for registration. Your entity’s constitution or rules must include the required objectives, powers, and provisions aligned with community housing operations.
2. Familiarise yourself with the Performance Standards
Review the Performance Standards for registered housing agencies. If there are any requirements your entity does not yet meet, make note of these to discuss with us.
3. Seek guidance if needed
If you have any questions about eligibility, compliance, or documentation, please contact us at housingregistrar@dtf.vic.gov.au to arrange a meeting.
4. Complete and submit the registration form
Complete the registration form, which requires you to upload supporting documentation, including:
- Your entity’s constitution
- Governance or board charter
- Business plan
- Financial forecasts
5. Application assessment
We will assess your application and may request additional information or amendments to documentation—for example, to ensure your constitution aligns with statutory requirements or that your business plan demonstrates alignment with the Performance Standards.
6. Registration outcome
If your entity meets all prerequisites for registration, we will issue a certificate of registration and invite you to create an account in our regulatory system.
If your application is unsuccessful, we will notify you in writing of the reasons for the decision. You may apply for a review of the decision through the Victorian Civil and Administrative Tribunal (VCAT) within 28 days of receiving the notice.
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