Overview
The information on this page relates to all National Quality Framework (NQF) services including centre-based services, out of school hours Care (OSHC) and family day care (FDC) services.
The assessment and rating process is conducted by authorised officers from the Department of Education (the department).
Your service is assessed and rated against the National Quality (NQS), which gives an opportunity for you to show your service's overall quality, strengths and areas of improvement.
The Australian Children's Education & Care Quality Authority (ACECQA) has information about the assessment and rating including:
- the steps in the process
- the quality ratings
- the Quality Improvement Plan (QIP) and the Self-Assessment Tool
- the draft report
- giving feedback on the draft report
- the review of final ratings
- re-assessment and .
How to provide feedback on the draft report
The service has ten working days to give feedback and any supporting evidence on any factual inaccuracies in the draft report to the authorised officer.
The Assessment and Rating information sheet from ACECQA explains how to provide feedback on your draft report to the department.
Review of final ratings
Approved providers can apply to the rdepartment for a review of the final rating received by their service. This must be submitted within 14 calendar days of receiving the final report. Refer to Review of .
Quality ratings for all services that have been assessed and rated are available online at the national .
Quality improvement plans
ACECQA has information, training resources and templates to download at Quality Improvement .
Further information
Supporting materials are available on the ACECQA :
- Starting - information developed for families
- Guide to the
- Family day care
- Information to assist providers and educators
- and podcasts to explain the NQF
- Assessment and Rating – including , the NQS assessment and rating instrument, QIP template
- Educational for educators to build knowledge of the NQF.
Reviewed 04 April 2023