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Support and Safety Hubs in the 17 Department of Health and Human Services regions

Recommendation 037


Who is leading the change

Family Safety Victoria

The Victorian Government introduce Support and Safety Hubs in each of the state’s 17 Department of Health and Human Services regions. These hubs should be accessible and safe locations that:

  • receive police referrals (L17 forms) for victims and perpetrators, referrals from non–family violence services and self-referrals, including from family and friends
  • provide a single, area-based entry point into local specialist family violence services, perpetrator programs and Integrated Family Services and link people to other support services
  • perform risk and needs assessments and safety planning using information provided by the recommended statewide Central Information Point
  • provide prompt access to the local Risk Assessment and Management Panel
  • provide direct assistance until the victim, perpetrator and any children are linked with services for longer term support
  • book victims into emergency accommodation and facilitate their placement in crisis accommodation
  • provide secondary consultation services to universal or non–family violence services
  • offer a basis for co-location of other services likely to be required by victims and any children.