The Housing Registrar can investigate complaints about registered agencies.
The Housing Registrar collects the information that you provide with this form. The information that you give is used to respond to your enquiry. You can request access to, and corrections of, any personal information provided in this form. Requests for access or correction should be sent to housingregistrar@dtf.vic.gov.au(opens in a new window).
This website uses the services of Drupal 9 to administer this form. The information that you provide is stored in our Azure servers.
For more information on the Housing Registrar’s handling of any personal information, please read the Department of Treasury and Finance privacy statement(opens in a new window).
If you do not give all or part of the information requested, the Housing Registrar may not be able to contact you about your complaint. Please contact the Housing Registrar if you want to use an alternative to the online form.
I have read and understood how the Housing Registrar stores information.
I consent to the information I have provided, including my personal details, being shared with the registered agency.
All complaints and appeals are confidential and no identifying information will be shared without permission.
Updated 27 June 2025