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Lodge a Teaching Service grievance

Teaching Service employees may be able to lodge a personal or selection grievance

The Right to a Grievance Review

Teaching Service employees such as Executive class, principals, assistant principals, teachers, casual relief teachers, education support staff and school council employees may be able to lodge a selection or personal grievance under the provisions of the current applicable ActExternal Link or Ministerial OrderExternal Link .

The relevant grounds can be found in the following:

  • Principal selection: Ministerial Order 1006
  • Teaching Service selection: Part 9 of Ministerial Order 1388
  • Teaching Service personal: Part 5 of Ministerial Order 1388
  • School Council Employees personal: Part 5 of Ministerial Order 1389

Teaching service grievance applications must be lodged within 14 days of notification of the decision. Applications lodged outside of the 14 day period are considered to be out of time and may not proceed.

Appellants should make every effort to seek written confirmation of the decision which has given rise to the grievance. Where an applicant is provided only with verbal advice of a decision, a grievance can still be lodged. In some circumstances the decision maker may be asked by the Registrar to provide written advice of their decision should they fail to provide this to the appellant.

Lodging a grievance out of time

If a PERSONAL grievance is lodged outside of the 14 day period, the applicant may request a Merit Protection Board consider the “special circumstances” which have led to the late application. Where the special circumstances are accepted by a Merit Protection Board a late application will proceed.
Special circumstances can include:

  • medical emergencies;
  • documentation incorrectly dated by either party;
  • incorrect legal or representative advice; or
  • written decisions not provided in a timely manner.

If a PERSONAL grievance is lodged outside of the 14 day period without a request for special circumstances to be considered, a Merit Protection Board may offer the appellant the opportunity to do so. This opportunity will only be provided to those applications that a Merit Protection Board determines fall within the jurisdiction of the Board to hear and determine. Not being aware of the Merit Protection Boards or their right to lodge a grievance is unlikely to be accepted a special circumstance.

    Lodge a grievance application

    Lodge a grievance application

    Fill out the online form to lodge your grievance.

    Lodge a grievance application

    If you encounter problems lodging your grievance online try closing your browser and starting again.

    A grievance can also be lodged by completing the word version of the

    The application may be

    You must provide a copy of the written decision which is the subject of your grievance application.

    Telephone Assistance

    Telephone 03 7022 0040 for assistance. Grievances must be lodged in writing and will not be taken over the telephone.

    How your information will be used

    A written copy of a Merit Protection Board's determination is sent to the appellant; the decision maker; the Secretary of the Department; and the Executive Director, Schools Human Resources.

    The MPB will use the information collected on the Grievance Application Form for the purpose of assessing, managing and responding to a grievance. This includes, however is not limited to, such activities as determining the Board's jurisdiction to hear a matter, scheduling of hearings and preparing a Board for the hearing.

    The MPB will use or disclose personal and health information for the purpose for which it was collected such as preparing Board members for a hearing or communicating Board decisions to the appellant; the decision maker; the Secretary of the Department; and the Executive Director, Schools Human Resources.

    Your comment will be sought if your data is to be used for purposes other than addressing the grievance process unless authorised or required by law. Your information is kept secure and confidential and managed in accordance with the Privacy and Data Protection Act 2014External Link and Health Records Act 2001External Link .

    Reviewed 23 May 2023

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