Outcomes reporting guidance

Legislative requirements to report on outcomes

The performance measures that CFA and FRV report on are set by the agencies in their outcomes frameworks. Section 140(1) of the FRV Act requires CFA and FRV to each prepare an outcomes framework that sets out their respective outcomes-based fire service performance measures. Section 140(4) of the FRV Act further requires CFA and FRV to prepare and submit to FSIM a quarterly update that sets out their performance against their performance indicators.

Reporting and data limitations

CFA and FRV published their respective Year 2 Outcomes Frameworks in Q1 FY 2021-22. CFA continues to review and refine its Year 2 Outcomes Framework and is undertaking planning to realise improvement opportunities in its Year 3 Outcomes Framework. FRV has finalised its Year 2 Outcomes Framework however, for some indicators, outcome metrics (measures) are yet to be developed because of challenges accessing meaningful data. As a result, FRV continues to report progress against some outcome indicators with year one output measures, while it refines its performance reporting framework.

Report structure

This report comprises FSIM summary (section 1) and the full suite of CFA and FRV performance measure results received for this quarter (sections 4 – 6). CFA and FRV performance results are presented with trend data from 1 July 2020, an explanation of each measure, confirmation of whether the agency met or did not meet the target or baseline, and commentary from CFA or FRV to provide further insight on the result.

Fire Services Implementation Monitor (FSIM)

FSIM was appointed in 2020 in accordance with the Fire Rescue Victoria Act 1958 (FRV Act). FSIM’s functions under the FRV Act are to assess the effectiveness of agencies in delivering against Implementation Plan actions and provide independent assurance to government and the community on the progress made towards modern fire services providing for a safer Victoria. FSIM is required to prepare and publish quarterly reports on CFA and FRV Outcomes Frameworks measures under s141 of the FRV Act.

Publication of reports

FSIM publishes quarterly reports on this website.