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Successful HCD case studies within government

The below case studies focus on how a design-led approach has been developed and delivered. In each case study, you will find:

Project background

  • background story
  • project goals
  • time frame and budget
  • team size
  • outcome and results
  • design process undertaken
  • methods and outputs accomplished

Human-centred design case studies

  • The SDP project team engaged in iterative research and testing throughout the entire planning, design and development process.

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  • The Ignite team used human-centred design methods, tools and mindsets to bring hundreds of staff along on the design journey.

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  • The Community Crime Prevention Unit (CCPU) conducted a discovery project to help them create a new digital engagement and content strategy.

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Reviewed 17 April 2020

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