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9. Summary of recommendations

Summary of recommendations in the Child Information Sharing Scheme Two-Year Review report.

The following is a compilation of the thirteen recommendations made in this report based on the findings of the review of the first two years of operation of the Child Information Sharing Scheme (the CIS Scheme).

Recommendation 1     Enquiry line data collection
That operation of the Enquiry Line be funded to accommodate the expansion of information sharing entities under the information sharing reforms, and to facilitate the collection of ‘real time’ data to inform effective implementation of the child information sharing reforms.

Recommendation 2     Sector support
That support be provided to sector peak/lead bodies, similar to the Family Safety Victoria sector grants, to strengthen the response to sector-specific needs of information sharing entities in understanding and applying the CIS Scheme in a range of circumstances and to promote cross sector collaboration and consistency.

Recommendation 3     Assessing threshold for 'wellbeing'
That further guidance be provided for prescribed workforces regarding expectations associated with ‘promoting child wellbeing’ under the CIS Scheme. That this further guidance be informed by an audit of state-wide and sector specific resources with the aim of identifying guidance gaps, particularly in relation to promoting a shared understanding of child wellbeing and risk thresholds, and child and family service system roles and responsibilities in relation to child wellbeing.

Recommendation 4     Strengthening capacity of Phase One workforces
That change strategies and ongoing training of information sharing entities related to the information sharing reforms continue to develop capacity among Phase One prescribed workforces and to facilitate integration of practice between Phase One and Phase Two prescribed workforces. This could be facilitated through workforce forums developed in collaboration with peak/lead bodies, and through support for local and place-based networks across sectors and promotion of local champions.

Recommendation 5     Compliance with record keeping requirements
That CIS Scheme partner government departments work with information sharing entities in their respective sectors to promote compliance with the legislated record keeping obligations under the CIS Scheme, as explained in the Ministerial Guidelines.

Recommendation 6     Service user awareness
That training modules and templates identify information sharing entity responsibility for, and provide resources to support a consistent approach to service user awareness of the information sharing reforms and ensuring they understand their implications, the obligations of information sharing entities and the service user’s rights.

Recommendation 7     Disseminating approaches to practice change
That good practice case studies across a range of contexts be identified and shared through a variety of media, including through innovation workshops and published material.

Recommendation 8     Role clarity in collaborative practice 
That the implementation of Phase Two of the CIS Scheme includes strategies to strengthen collaboration between universal, secondary and tertiary services (that is, Phase One and Phase Two information sharing entities) around a child, to optimise benefits for the child, and to reinforce the contribution of Phase One prescribed workforces.

Recommendation 9     Clarifying relationship to other legislation and standards
That consideration be given to providing material to reinforce how the CIS Scheme interacts with other existing legislation and standards, such as the Child Safe Standards, Mandatory Reporting Requirements and Reportable Conduct Scheme, and how these relate to information sharing entities in different sectors, to ensure adherence to the intent of mechanisms available to facilitate child information sharing. Such an approach can highlight where the CIS Scheme provides additional information sharing powers over existing legislation and standards, providing clarity on when and how to use the CIS Scheme.

Recommendation 10      Measuring contribution of the CIS Scheme in responding to the needs of diverse and disadvantaged communities
That CIS Scheme partner government departments consider the adequacy of the current minimum record keeping requirements of the CIS Scheme, including as they inform the role of the CIS Scheme in responding to the needs of diverse population groups.

Recommendation 11      Engaging diverse and disadvantaged communities 
That CIS Scheme partner government departments engage diverse and disadvantaged groups through sector and advocacy peak bodies and information sharing entities, to understand any specific barriers to the implementation of the CIS Scheme and use these findings to assist information sharing entities to overcome these barriers.

Recommendation 12      Cultural safety
That CIS Scheme partner government departments continue to work with and support the Aboriginal service sector to provide community engagement to ensure Aboriginal communities have a good understanding of the CIS Scheme, and to ensure that cultural safety is taken into account at all stages of using the CIS Scheme.

Recommendation 13      Culturally appropriate resources to support implementation of the CIS Scheme in Aboriginal communities
That CIS Scheme partner government departments work with Aboriginal lead bodies to develop culturally appropriate training and support materials for the effective implementation of the CIS Scheme in Aboriginal communities, both by Aboriginal-specific and mainstream information sharing entities.

Reviewed 30 March 2021

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