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Gig Worker Support Service

A Victorian Government initiative to support gig workers, and the first service of its kind in Australia.

The Fair Work Legislation Amendment (Closing Loopholes No. 2) Act 2024 was passed in February 2024 and will provide new minimum rights and protections for gig workers, including by enabling: 

  • eligible workers to pursue a minimum standards order (MSO) with binding minimum standards (including minimum rates of pay)  
  • trade unions to negotiate better conditions for digital platform workers  
  • the Fair Work Commission to deal with disputes, including specifically hearing those relating to the unfair deactivation of a worker’s account.

These new laws will provide minimum rights and protections for gig workers who are “employee-like” workers – and enable to them to pursue matters in the Fair Work Commission and access support through the Fair Work Ombudsman in the same way other workers do.

As such, the Gig Worker Support Service will wind up on 30 June 2024.

Relevant general information will still be accessible from this website.