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Gig Worker Support Service

A Victorian Government initiative to support gig workers, and the first service of its kind in Australia.

How can we help?

The Gig Worker Support Service is committed to improving fairness and support for gig workers. Our functions include providing information and advice or making a referral to other services to resolve disputes. We can help gig workers to:

  • understand rights, protections and entitlements under workplace and related laws
  • make informed decisions about working for a platform
  • resolve work disputes, by putting gig workers in touch with Government agencies and other services.

We also promote and administer the Voluntary Fair Conduct and Accountability Standards (the Standards) to improve gig work conditions. We can also help platforms to understand and implement the Standards.