The Standards specify practices that are to be applied across all industries and sectors in which platforms operate. Platforms are encouraged to put in place the Standards.
Platforms engaging non-employee gig workers in Victoria are expected to take up and implement the Standards.
There are six standards focusing on:
- consultation about work status and arrangements
- consideration of parties’ leverage or bargaining power
- fair conditions and pay, including gender pay equity
- fair and transparent independent dispute resolution
- worker representation, including the ability to seek better work arrangements
- safety.
The GWSS administers the Standards by:
- publishing and promoting them to platforms
- advising on their application by platforms.
Background
The Standards put in place recommendations 13 and 14 of the Inquiry into the Victorian On-Demand Workforce (Inquiry):
- to develop standards that foster fairer conditions for non-employee on-demand workers and greater operational transparency by platforms.
Find more information on the .
The Standards were developed following extensive consultation with platforms, unions and other organisations. Many platforms expressed a desire during the consultation process to introduce fairer conditions for their workers. The Standards commenced operating from 1 May 2023.
Reviewed 17 May 2023