On this page:
Details
Title | Principles of communicating in recovery |
---|---|
Owner | Australian Red Cross |
Resource type | Tool |
What is this about?
This guide on communication is for people or organisations working and managing information in a post emergency / disaster environment. It was developed to suit the conditions of recovery in Australia and includes general information, methods of communication, being inclusive and additional resources.
Who is this resource for?
- Local Government
- Community Service Organisations
- Non Government Organisations
- Community Recovery Committees
Table of contents
- Public information, not public relations
- The right to know
- Respect people
- Build on local assets
- Ask the community how they want to receive information
- Repeat information
- Remember the ‘unaffected’
- Acknowledge the impact
- No spin
Reviewed 17 November 2021