Dealing with an emergency

How to respond to emergencies in the workplace.

Incidents and accidents sometimes happen in workplaces, so you must know what to do in an emergency.

Every workplace is different, so it is important that you are told where to find trained first aiders, who your fire wardens are and the emergency evacuation procedures for your work location.

Key point: Listen carefully when you are told about the first aid and emergency arrangements and other procedures at your workplace. If you are still not sure, ask for further information.

First aid facilities

If you or your workmates are involved in an accident, first aid is crucial. Your employer must provide first aid facilities and must tell you where they are. For example, they could be:

  • in a room set aside specifically for first aid treatment
  • at a number of stations within the workplace
  • in a first aid box on a wall.

Make sure you find out what first aid facilities you have at your workplace and who your first aiders are.

Fire extinguishers

Your employer must tell you where fire extinguishers are located, what types of fire they are suitable for, who is authorised to use them and who your fire wardens are.

Alarm signals

If there is a fire or emergency, an alarm of some kind will sound. You must be able to identify the alarm signals so you know what they mean. Your employer must provide training so you know what to do and where to go if there is an emergency.


Students can complete the following Dealing with an Emergency activities: