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Who's who and what do they do? Recovering from emergencies and disasters

A stakeholder guide for community organisations

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This resource is hosted on the Victorian Council of Social Service (VCOSS) website.

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Title Who's who and what do they do? Recovering from emergencies and disasters
Owner Victorian Council of Social service
Date last updated February 2022
Resource type Plan and arrangements

What is this about?

This guide includes information on the emergency management system in Victoria and the key stakeholders involved in social recovery. The importance of identifying existing community strengths and local stakeholders embedded within communities is highlighted. Tips, resource links and case studies provide examples on how to identify and work with stakeholders and build collaborative relationships for better community outcomes.

This document is a guide for volunteers and staff of community organisations to:

  1. Identify disaster recovery stakeholders working to achieve social outcomes
  2. Better understand the various roles and responsibilities in social recovery
  3. Confidently explore collaborative opportunities going forward

This will enable community organisations to begin:

  1. Building partnerships with agencies to improve the effectiveness and reach of social recovery efforts. Expanding their involvement in social recovery processes and ensure strategies are meaningful and responsive to local community needs.
  2. Supporting their community by providing accurate recovery information and connecting local needs with available services and support.
  3. Better determining their own role and responsibility in social disaster recovery and how they can best add value as an emergency unfolds.

Who is this resource for?

  • Local Government
  • Community Service Organisations
  • Non Government Organisations
  • Community Recovery Committees

Table of contents

  • Purpose of the Guide
  • What is Recovery?
  • Emergency management context: A structured and shared approach
  • Social recovery: A people and wellbeing focus
  • Your community: Existing strengths and players
  • Social recovery stakeholders with formal roles under the State Emergency Management Plan
  • Social recovery stakeholders with regional or state-wide reach
  • Putting it into action
  • Caring for yourself and your staff during recovery
  • Advocating for your community organisation
  • References
  • Appendix

Reviewed 01 July 2022

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