Family violence statewide support services

Whatever your situation, if you or someone you know needs help, there is a wide range of family violence support services available.

If someone is in immediate danger, call triple zero (000) and ask for police.

Service contact details

Safe Steps

Victoria’s 24/7 family violence response centre for confidential crisis support, information and accommodation.

The Orange Door

The Orange Door provides help and support for family violence, as well to as families in need of support with the wellbeing and development of children.

Sexual Assault Crisis Line

Crisis counselling service for people who have experienced both past and recent sexual assault.

Men's Referral Service

Free, confidential expert support for people at risk of using family violence.

Victims of Crime Helpline

Information and support for adult male victims of family violence and victims of violent crime.

Child protection

To report children and young people whose safety is at risk.

Kids Helpline

Private and confidential 24/7 phone and online counselling service for young people aged 5 to 25.

Rainbow Door

Rainbow Door provides free specialist advice to LGBTIQ+ people and their friends and families.

See more - Family violence support for LGBTIQ+ communities

InTouch - Multicultural Centre Against Family Violence

Free and confidential support services for migrant and refugee women.

Seniors Rights Victoria

Free and confidential support services to support older Victorians experiencing abuse.

MensLine Australia

Telephone and online counselling service for men with emotional health and relationship concerns.

Victorian Aboriginal Child Care Agency (VACCA)

Statewide support service for Aboriginal children and families


Telephone counselling service for Aboriginal people who are experiencing or have experienced family violence.

Yarning SafeNStrong

Telephone crisis line for Aboriginal people and families who need to have a yarn with someone about their wellbeing.

Dardi Munwurro’s Brother to Brother

Telephone crisis support for Aboriginal men with family violence issues.